TL*THE CONTACT OWNS A 2009 JAGUAR XF. THE CONTACT STATED THAT EXCESSIVE SHAKING AND VIBRATING COULD BE FELT FROM THE FRONT END OF THE VEHICLE WHEN DRIVING AT VARIOUS SPEEDS. THE DEALER WAS NOTIFIED OF THE FAILURE BUT DID NOT PROVIDE ANY ASSISTANCE. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 38,100. UPDATED 06/03/11 *BF THE CONSUMER BELIEVED THE VEHICLE HAS AN ELECTRICAL PROBLEM. THE GAS TANK DOESN'T OPEN AT TIMES. THE VEHICLE WOULD HESITATE AND LUNGE FORWARD, THE TIRES SEEMED TO BE OUT OF ROUND AND THE WINDSHIELD WIPERS NEEDED TO BE REPLACED. UPDATED 11/28/11
2012
STRUCTURE:BODY
FIRST TEST RIDE WITH SALESMAN DRIVING. I GOT INTO THE PASSENGER SIDE AND CLOSED THE DOOR. WHEN THE SALESMAN STARTED THE CAR THE INSTRUMENT PANEL ALERTED HIM THAT MY DOOR WAS NOT FULLY LATCHED. HE GOT OUT AND CAME AROUND AND CLOSED MY DOOR MORE FIRMLY. I THOUGHT NOTHING OF THIS AT THE TIME. A MONTH LATER I WAS DRIVING A FRIEND ABOUT AND SHE HAD REPEATED PROBLEMS WITH NOT CLOSING THE DOOR FIRMLY ENOUGH. THE DOOR BOUNCED BACK OUT SO THAT THE TRAILING EDGE WAS ABOUT 0.125 INCHES OUT FROM THE REAR DOOR. TOOK THE CAR TO THE DEALER. THEY SAID THEY WILL ADJUST THE DOOR IN THE SERVICE BAY. AFTER ADJUSTMENT DOOR BOUNCED WHEN SERVICE TECH DEMONSTRATED THAT IT WAS NOW 'FIXED'. SERVICE THEN SAID, THAT DUE TO THE LAW, THEY WOULD HAVE TO SEND TO BODY SHOP FOR FURTHER ADJUSTMENT. I DECLINED. ELEVEN MONTHS LATER DOOR STILL BOUNCING AND BROUGHT IT BACK TO DEALER FOR SERVICING. DEALER AGAIN ADJUSTED DOOR, THEN SENT IT TO BODY SHOP AND SAID IT IS NOW FIXED. I DISAGREED, SAYING DOOR STILL BOUNCES. BASED ON DEALER 'FIX' JAG CUSTOMER RELATIONS SAYS DOOR NOW MEETS MANUFACTURERS SPECS. IS THIS A SAFETY ISSUE. *TR