Other Engine Info: Emission Control System - US/Canada, EMISSION CONTROL SYSTEM-US/CANADA
Other Restraint System Info: Front airbags utilize smart airbag technology. Front seats feature an anti-whiplash system.
Plant City: Halewood
Plant Country: England
Pretensioner: Yes
Seat Belts All: Manual
Steering Location: Left Hand Drive (LHD)
Transmission Style: Automatic
Trim: X-Type
Vehicle Type: PASSENGER CAR
Model year
COMPONENT
Complaint
2003
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2003 JAGUAR X-TYPE. THE CONTACT STATED THAT ON JUNE 9, 2007, HER VEHICLE SHUT OFF WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHO STATED THAT SHE NEEDED A NEW TRANSMISSION. JAGUAR STATED THAT NOTHING COULD BE DONE. THE TOTAL REPAIR COST TO REPLACE THE PARTS IS $5,000. THE CONTACT STATED THAT THE VEHICLE ONLY HAD 30,000 MILES AT THE TIME OF PURCHASE. THE ENGINE SIZE, POWERTRAIN, AND # OF CYLINDERS WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 60,000.
2004
EXTERIOR LIGHTING:HEADLIGHTS
WHEN I PRESS ON THE BRAKE TO STOP, THE CAR ACCELERATES. THE HARDER I PRESS ON THE BRAKE THE MORE THE CAR WANTS TO ACCELERATE. I HAVE HAD AT LEAST SIX INCIDENCES OF THIS SITUATION IN THE COURSE OF APPROXIMATIONS FOUR MONTHS. WHEN I BROUGHT THE CAR INTO JAGUAR SERVICE THE FIRST TIME THEY RETURNED THE CAR TO ME SAYING THAT "THERE IS NOTHING WRONG WITH THE CAR". WHEN I BROUGHT THE CAR TO THEM THE SECOND TIME, I WAS VERY SPECIFIC ABOUT HOW THE PROBLEM DEVELOPED. AFTER FOUR DAYS IN THE SHOP THEY WERE ABLE TO DETERMINE THAT THE ACCELERATOR BRACKET EXTENDS BEYOND THE AREA OF THE ACCELERATOR TO THE LEFT AND THEREFORE CAN AT TIMES INTERFERE WITH THE BRAKE PEDAL. JAGUAR CLAIMS THAT THEY HAVE NEVER HEARD OF THIS PROBLEM BEFORE, ALTHOUGH I WAS ABLE TO FIND AT LEAST ONE OTHER PERSON, ON AN INTERNET WEBSITE, "MYCARSTATS.COM", WHO IS EXPERIENCING THE SAME PROBLEM. I INFORMED JAGUAR THAT I AM HOLDING THEM RESPONSIBLE FOR ANY DAMAGES CAUSED BY THIS DEFECT. THEY HAVE NOW KNOW ABOUT THE CAUSE OF THE PROBLEM SINCE AT LEAST SINCE FEBRUARY 22, 2006.*JB THE HEAD LIGHTS WERE AIMED TOO HIGH. UPDATED 03/22/06. *JB