BELOW IS THE REPORT SENT TO HYUNDAI ON JULY 15, 2013 RE: HYUNDAI SANTA FE SUV BEING PROBED FOR SUDDEN POWER LOSS -- REPORTED BY ASSOCIATED PRESS JULY 10, 2013. WE PURCHASED A SANTA FE SPORT AT THE END OF NOVEMBER 2012. ON JANUARY 2, 2013 WITH ONLY 1018 MILES ON VEHICLE, OUR SANTA FE EXPERIENCED ESSENTIALLY THE SAME PROBLEM AS DESCRIBED IN THE REFERENCED ARTICLE. A LOUD NOISE OCCURRED (AS IF RUNNING OVER AN OBSTACLE), THE ENGINE LOST ALL POWER AND DIED. UPON RESTART, THE VEHICLE WOULD NOT MOVE EITHER FORWARD OR BACKWARD IN REVERSE. AFTER SETTING AWHILE, WE WERE ABLE TO VERY SLOWLY DRIVE THE CAR ABOUT 500 TO 1000 FEET TO THE DEALERSHIP. RUDDELL DEALERSHIP WAS UNABLE TO REPEAT THE EXPERIENCE. I NOW DO NOT TRUST THE VEHICLE AND WANT IT THOROUGHLY INSPECTED TO DETERMINE IF IT TOO HAS A CRACKED AXLE AS NOTED IN THE NEWSPAPER ARTICLE. WE HAVE A ROAD TRIP PLANNED IN EARLY AUGUST AND DO NOT WANT TO DRIVE THIS CAR UNTIL IT IS THOROUGHLY INSPECTED. I TOOK THE CAR TO RUDDELL AUTO ON JULY 10 AND SHOWED THEM THE ASSOCIATED PRESS ARTICLE BUT THEY DID NOT OFFER TO DO ANYTHING ABOUT IT. RUDDELL SAID THEY WOULD HAVE TO WAIT UNTIL HYUNDAI ISSUED A CAMPAIGN OR RECALL BUT THAT IS NOT SATISFACTORY OR ACCEPTABLE. THE CAR NOW HAS ABOUT 7400 MILES ON IT. THE DEALERSHIP FROM WHICH WE BOUGHT THE CAR IS RUDDELL AUTO IN PORT ANGELES, WASHINGTON 98362, USA. PLEASE CONTACT ME AND INFORM ME WHAT HYUNDAI INTENDS TO DO REGARDING THIS SERIOUS ISSUE. IF I DO NOT RECEIVE AN ACCEPTABLE REPLY FROM HYUNDAI, THEN I, TOO, WILL REPORT IT TO NHTSA. *TR
2004
STRUCTURE
MY 2004 SANTA FE HAS SERIOUS RUSTING ON THE UNDER FRAME. RUST IS ON THE WELD POINTS AND THE FUEL AND ENGINE COVERS ARE COMPLETELY COVERED WITH RUST AND HAVE CHUNKS MISSING. A RECALL OF 2001 THROUGH 2003 SANTE FE VEHICLES DOES NOT INCLUDE OURS. WE HAVE 64,000 MILES ON IT AND WELL TAKEN CARE OF AND WE OUR VERY CONCERNED THAT FURTHER RUSTING WILL CAUSE IMPORTANT PARTS TO GIVE WAY. I WAS TOLD BY HYUNDAI THAT NOTHING COULD BE DONE BUT I COULD WRITE A LETTER OF COMPLAINT TO HYUNDAI OF AMERICA. THIS I DID AND HAVE NOT HAD ANY RESPONSE AS OF 10/26/2009. MY VEHICLE ї!@#$%. I AM SURE THIS IS NOT AN ISOLATED VEHICLE AND PROBABLY PEOPLE DO NOT REALIZE THERE IS AN ISSUE BECAUSE LIKE OUR CAR, IT LOOKS GREAT UNTIL YOU PUT IT ON A HOIST. *TR