NOTICED CRUISE CONTROL WAS NOT ACTIVATING AND THEN NOT DEACTIVATING WHEN MANUALLY BRAKING. UPON ARRIVAL AT DESTINATION, WHEN ENGINE WAS TURNED OFF, BRAKE LIGHTS ARE REMAINING ON AND DRAINING THE BATTERY. UNABLE TO GET THE LIGHTS TO TURN OFF. BEEN HAVING INTERMITTENT OCCURRENCES OF ESC INDICATOR GOING ON AT INAPPROPRIATE TIMES AND REMAINING ON. DURING THOSE TIMES, VEHICLE FEELS AS IF BRAKES ARE BEING APPLIED EVEN WHILE I AM ATTEMPTING TO ACCELERATE ON A STRAIGHTAWAY. VEHICLE SEEMS TO BE SO SLOW AS IF BRAKES ARE ENGAGED. FOUND THAT STOPPING THE VEHICLE AND TURNING OFF THE IGNITION COMPLETELY WILL SOMETIMES RESET THE CAR. HYUNDAI CUSTOMER CARE WAS AWFUL!!!! SAID THE STOPLAMPSWITCH ON MY VEHICLE HAS ALREADY BEEN REPLACED THROUGH A PREVIOUS RECALL SO THEY CANNOT REPLACE IT AGAIN EVEN THOUGH THE EXACT SAME PROBLEM IS STILL OCCURRING AGAIN. THEY WANT ME TO TAKE IT TO THE DEALER AND PAY FOR THE DIAGNOSIS AND REPLACEMENT OF THE SAME PART AND PROBLEM! I'VE DONE THAT TWICE BEFORE (PAID FOR DIAGNOSIS OF FAULTY SLIDING DOORS WHICH IS WHY I CAME IN TO BEGIN WITH) ONLY TO BE TOLD THE ERRATIC AUTOMATIC SLIDING SIDE DOORS WILL COST ME $600 EACH TO BE FIXED. UNACCEPTABLE CUSTOMER SERVICE. DOORS SHOULD OPEN AND CLOSE BUT WE HAVE HAD TO LIVE WITH NON-WORKING DOORS FOR OVER 5 YEARS BECAUSE HYUNDAI WOULD NOT FIX THEM FOR FREE AS THAT WAS NOT A RECALL ISSUE FOR THEM. SHAMEFUL SERVICE. *TR
2008
SUSPENSION
THE PURPOSE OF THIS LETTER IS TO REQUEST NHTSA TO INCLUDE 2008 HYUNDAI ENTOURAGE VEHICLES FROM THE STATE OF VIRGINIA IN THE AGENCY'S RECALL AND REPAIR AUTHORIZATION, NHTSA CAMPAIGN NUMBER 13V556000, COMPONENTS SUSPENSION, AND/OR FRONT LOWER CONTROL ARM CORROSION,ќ DATED NOVEMBER 06, 2013. I AM THE ORIGINAL OWNER OF A 2008 HYUNDAI ENTOURAGE, PURCHASED IN THE STATE OF VIRGINIA, WITH THE EXACT MECHANICAL PROBLEMS DELINEATED IN THE AGENCYS RECALL AND REPAIR NOTICE AND AUTHORIZATION. ALTHOUGH I LIVED IN VIRGINIA, I WORKED IN WASHINGTON, DC, AND TRAVELED EXTENSIVELY IN THE SALT BELTќ STATES OF MARYLAND, NEW YORK, PENNSYLVANIA, AND WASHINGTON, DC, AS NOTED IN THE AGENCYS RECALL AND REPAIR AUTHORIZATION. CRITICALLY IMPORTANT, THE STATE OF VIRGINIA HAS THE EXACT WEATHER CONDITIONS AS WEST VIRGINIA. TO INCLUDE THE STATE OF WEST VIRGINIA IN THE RECALL AND REPAIR AUTHORIZATION AND NOT VIRGINIA IS NONSENSICAL OR PREPOSTEROUS. 2008 HYUNDAI ENTOURAGES FROM VIRGINIA HAVE HAD AS MUCH EXPOSURE TO THE CORROSIVE AND HARMFUL IMPACT OF ROAD SALT AND WATERќ AS OTHER VEHICLES DESIGNATED IN THE AGENCY'S RECALL AND REPAIR REPORT OF NOVEMBER 06, 2013, CAMPAIGN 13V556000. *TR