Manufacturer: HYUNDAI-KIA AMERICA TECHNICAL CENTER INC (HATCI)
Manufacturer Id: 1034
Model: Elantra
Model Year: 2010
Plant City: Ul-san
Plant Company Name: Hyundai Motor Company
Plant Country: South Korea
Seat Belts All: Manual
Series2: Touring
TPMS: Direct
Valve Train Design: Dual Overhead Cam (DOHC)
Vehicle Type: PASSENGER CAR
Model year
COMPONENT
Complaint
2002
AIR BAGS
WHILE TRAVELING AT 35 TO 40 MPH DRIVER LOST CONTROL OF VEHICLE AND SLAMMED HEAD ON INTO A STREET POLE. UPON IMPACT, NONE OF THE AIRBAGS DEPLOYED. THEN, AIR BAG LIGHT ILLUMINATED SHORTLY AFTER. THE VEHICLE WAS TOWED TO DEALER. *AK
2010
STEERING
RETURNING FROM SOUTH JERSEY WITH MY MINOR SON, THE EPS LIGHT CAME ON WHILE IN THE PROCESS OF CHANGING LANES. THE STEERING WHEEL LOCKED UP CAUSING THE VEHICLE TO DO A BIT OF SWERVING. MANAGED TO PULL OFF TO THE SIDE OF THE ROAD AND CALL FOR HELP. PRIOR TO ALL THIS, VEHICLE WAS TAKEN TO HYUNDAI IN PARAMUS, NJ FOR A RECALL FOR SOME OTHER PART. AT THIS TIME, I COMPLAINED ABOUT THE EPS AS IT WAS SOMETHING THAT WAS HAPPENING BEFORE. THE LIGHT WOULD COME ON, THE VEHICLE WOULD LOCK UP AND UPON TURNING OFF THE IGNITION AND RESTARTING THE VEHICLE, IT WOULD RESET ITSELF. AT HYUNDAI, THEY ALLEGED TESTING THE VEHICLE FOR THE EPS PROBLEM HOWEVER NOTHING CAME UP AND THEY REFUSED TO ADDRESS THAT ISSUE. THIS TIME ON 8/10/13, THE LIGHT IS NOW ON AND THE VEHICLE WILL NOT REST ITSELF. I TRIED CALLING HYUNDAI FOR THIS DEFECT AND WAS PUT ON HOLD INDEFINITELY. I THEN SENT AN EMAIL TO THEM ABOUT IT AND THEY REFUSED TO RESPOND. IN MY EMAIL TO THEM, I EXPRESSED THIS WAS A SERIOUS SAFETY ISSUE AND A DEFECT ON THEIR PART WHICH NEEDS TO BE ADDRESSED AND AT THE EXPENSE OF HYUNDAI. STILL NO RESPONSE. I AM FILING THIS COMPLAINT AS I EXPECTED MORE FROM THEM AND HAVE GOTTEN NOTHING. *TR