DRIVER'S SEAT ROCKS WHEN ACCELERATING OR BRAKING. HONDA HAS ISSUED TSB BUT REFUSES TO COVER COST OF FIX IF VEHICLE IS OUT OF WARRANTY. MY CAR IS A 2005 BUT THE TSB COVERS ALL VEHICLES FROM 2003-2006. *TR
2008
SERVICE BRAKES, HYDRAULIC
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) I PURCHASED A NEW 2008 HONDA ELEMENT EX ALL WHEEL DRIVE [XXX] ON APRIL 24, 2009. FROM DOBBS HONDA, 2785 MENDENHALL, MEMPHIS TN. I RETURNED TO SERVICE DEPT IMMEDIATELY AFTER STOPPING AT 2ND TRAFFIC LIGHT BECAUSE THE BRAKE PEDAL WAS SOFT AND WENT COMPLETELY TO FLOOR. SERVICE REP ADVISED ME THE SOFT PEDAL WAS NORMAL. RETURNED TO THE DEALERSHIP A COUPLE WEEKS LATER ON ANOTHER ISSUE AND COMPLAINED ABOUT THE SOFTNESS OF THE BRAKE PEDAL, AGAIN WAS TOLD IT WAS NORMAL. RETURNED TO THE DEALERSHIP ON JULY 20, 2009 AND PRESENTED THE SERVICE REP WITH A COPY OF HONDA SERVICE BULLETIN 07-045 TITLED " BRAKE PEDAL IS LOW AND FEELS SOFT" (EXACT SYMPTOMS I HAD DESCRIBED 3 TIMES). MY ELEMENT FALLS IN THE VIN #'S COVERED. I ASKED THAT THE SERVICE MGR ROAD TEST MY ELEMENT. THE WORK ORDER # 368081 WRITTEN NARRATIVE STATES "SERVICE MANAGER TEST DROVE THE VEH AND FOUND VEH OPERATING TO FACTORY SPEC AT THIS TIME). COMMENCING ON THE FIRST DAY I PURCHASED THE ELEMENT I HAVE BEEN COMPELLED TO PUMP THE BRAKE PEDAL AT LEAST ONCE TO FEEL COMFORTABLE STOPPING, WHEN I DEPRESS THE PEDAL AND IT FALLS TO THE FLOOR A SENSE OF PANIC IS FELT. I RECENTLY LEARNED FROM THE HONDA ELEMENT OWNERS CLUB WEB SITE THAT A RECALL HAD BEEN ISSUED FOR LATE APRIL ALONG WITH AN IMMEDIATE STOP SELL ORDER ON 07 AND 08 ELEMENTS. APPARENTLY HONDA HAS BEEN AWARE OF THIS BRAKE DEFECT SINCE 2007 (SB 07 INDICATES 2007 ISSUE DATE). BETWEEN APRIL 09 AND JULY 09 THE DEALERSHIP ON 3 SEPARATE OCCASIONS DENIED ANY PROBLEMS WITH THE SOFT PEDAL AND PEDAL HITTING THE FLOOR ALTHOUGH THE SERVICE BULLETIN CLEARLY STATES THE NECESSARY PART #'S AND STEPS REQUIRED TO CORRECT THIS DEFECT. WHAT HAS TAKEN HONDA SO LONG TO ADMIT TO AND ISSUE A RECALL TO CORRECT THIS KNOWN UNSAFE BRAKE DEFECT? *TR