I STARTED MY VEHICLE AND IT WENT THROUGH ITS CUSTOMARY SYSTEMS CHECK. WHILE I WAS OPERATING THE VEHICLE A WARNING MESSAGE APPEARED. IT STATED, SERVICE AIRBAG. IN ADDITION, THE SYMBOL ON THE INSTRUMENT PANEL DISPLAY APPEARED INDICATING A AIRBAG PROBLEM. OBVIOUSLY THIS IS A SERIOUS SAFETY CONCERN BECAUSE THE AIR BAG MAY UNEXPECTEDLY INFLATE OR MAY NOT WORK AT ALL IN A CRASH. I PURCHASED THIS VEHICLE IN DECEMBER 2010, AND IT ONLY HAS 42000 MILES ON IT WITH REGULAR ROUTINE MAINTENANCE. I BELIEVE THAT SUCH A SERIOUS MANUFACTURER'S DEFECT SHOULD NOT BE OCCURRING IN THE LIMITED TIME THIS VEHICLE HAS BEEN OPERATING. DUE TO THE UNSAFE AND SERIOUS NATURE OF THIS DEFECT, I WOULD LIKE TO SEE GMC CORPORATION STAND BEHIND THEIR PRODUCT AND SHOW CONCERN ABOUT THEIR CUSTOMERS SAFETY BY RECALLING AND REPAIRING THIS VEHICLE AND ANY OTHER GMC VEHICLE EXPERIENCING THIS PROBLEM. *TR
2013
SERVICE BRAKES
PURCHASED 2013 GMC TERRAIN DENALI BRAND NEW; VEHICLE HAD APPROX 5000 MILES WHEN THIS INCIDENT TOOK PLACE. WHILE OUT TO MOUNTAINS AND JUST STARTING TO HEADING DOWN A STEEP GRADE ON A DIRT/GRAVEL ROAD (JUST STARTED MOVING AND WAS TRAVELING LESS THAN 5MPH), ABS KICKED IN AND WOULDN'T STOP, PREVENTING THE BREAK FROM BEING PRESSED. THIS CONTINUED FOR ABOUT A HALF MILE DOWN THIS STEEP GRADE ROAD WITH A CLIFF ON ONE SIDE AND A MOUNTAIN FACE ON THE OTHER. THE VEHICLE CONTINUED TO MOVE DOWN THE MOUNTAIN PICKING UP SPEED THE ENTIRE TIME. I TRIED EVERYTHING I COULD THINK OF TO GET THE ABS TO RELEASE THE BREAKS SO THAT I COULD USE THEM AGAIN. I TRIED TO PUMP THE BREAKS, SHIFTED FROM M1 TO DRIVE, THEN TO NEUTRAL, THEN TO REVERSE, ALL TO NO AVAIL. I ALSO TRIED TO JUST NOT DO ANYTHING, NOT TOUCH THE BREAKS, AND SEE IF THE BREAKS WOULD RELEASE AND I STILL CONTINUED DOWN THE MOUNTAIN WITHOUT THE ABILITY TO STOP. AFTER TRAVELING APPROX 1/2 MILE DOWN THE MOUNTAIN I HIT THE EMERGENCY BREAKS WHICH DID STOP THE VEHICLE. ONLY AFTER THE VEHICLE CAME TO A COMPLETE STOP DID THE BREAKS BECOME FUNCTIONAL AGAIN. THE VEHICLE WAS DAMAGED DURING THE RAPID DECENT DOWN THE MOUNTAIN SIDE. MY FAMILY AND I CAME VERY CLOSE TO DEATH THAT DAY AND ALL COULD'VE BEEN KILLED DUE TO THIS DEFECT. BUYERS SHOULD BE AWARE OF THIS ISSUE. *TR
