ISSUE - 5/20/2011 VEHICLE BROUGHT IN FOR RATTLING HEARD FROM FRONT RIGHT WHEEL. DIAGNOSIS NOISE WAS FOUND TO BE COMING FROM FRONT RIGHT STRUT BOOT. SOLUTION APPLIED GREASE TO STRUT NOISE SUBSIDED ISSUE - 7/26/2011, 7/26/2011 - VEHICLE BROUGHT IN FOR RATTLING HEARD FROM FRONT RIGHT WHEEL. (SAME NOISE AS REPORTED ON 5/20/2011) DIAGNOSIS & SOLUTIONNOISE WAS FOUND TO BE FROM SAME LOCATION AS REPORTED ON 5/20/2011. WAS INFORMED BY SERVICE REP. THAT THE BOOT HOUSING WHICH PROTECTS THE STRUT FROM WATER AND MUD BUILD-UP RATTLES AND GM HAS NOT DEEMED A SOLUTION TO FIX ISSUE AND THEY WERE INSTRUCTED TO PACK IT WITH GREASE. CALLED GM CORP. - ON 7/28/2011 SPOKE WITH MARLET EXT. 12772 IN REGARDS TO THE ABOVE ISSUE. INFORMED BY GM TECHNICAL BULLETIN PUT OUT BY GM STATES NO FIX FOR ISSUE AND IT INSTRUCTS SERVICE DEPARTMENTS TO STUFF AREA WITH GREASE. 8/01/11 CONTACTED BY A TECH FROM GM EXTENSION # 42315 AND INFORMED ONCE AGAIN THAT GM IS AWARE OF THE ISSUE AND THAT THERE IS NO FIX FOR THE ISSUE AND THAT A TECHNICAL BULLETIN WAS PUT OUT BY GM TO STUFF LOCATION WITH GREASE TO STOP PROBLEM. *KB
2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2011 GMC TERRAIN. THE CONTACT STATED THAT THERE WAS AN OIL LEAK AND THE VEHICLE SHIFTED ERRATICALLY. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES WHERE IT WAS CONFIRMED THAT THERE WAS AN OIL LEAK AND THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE TRANSMISSION WAS EVENTUALLY REPLACED BUT BOTH FAILURES RECURRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 26,000.
