Additional Error Text: The Model Year decoded for this VIN may be incorrect. If you know the Model year, please enter it and decode again to get more accurate information.
GVWR: Class 2H: 9,001 - 10,000 lb (4,082 - 4,536 kg)
Make: GMC
Manufacturer: GENERAL MOTORS LLC
Manufacturer Id: 984
Model: Sierra
Model Year: 2015
Note: Engines listed as flexible fuel do not necessarily mean the vehicle is equipped for flexible fuel.
Plant City: Flint
Plant Company Name: GMNA
Plant Country: United States (USA)
Plant State: Michigan
Seat Belts All: Manual
Trim: 2500 Denali
Vehicle Type: TRUCK
Model year
COMPONENT
Complaint
1997
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
I OWN A 97 GMC TRUCK. CURRENTLY, THE TRUCK HAS A LITTLE OVER 55,000 MILES. APPROXIMATELY, 2 YEARS AGO THE INTERIOR DOOR HANDLE FAILED TO OPEN THE DRIVER SIDE DOOR. I TOOK THE VEHICLE TO LEHMERS IN CONCORD AND THEY REPAIRED THE PROBLEM AT NO CHARGE TO ME... IT WAS STILL UNDER WARRANTY. LAST WEEK THE SAME PROBLEM OCCURRED ON THE DRIVER SIDE AND "STARTED TO SHOW SIGNS OF THE SAME PROBLEM" ON THE PASSENGER SIDE DOOR. SINCE THE VEHICLE WAS OUT OF WARRANTY, I DECIDED TO "SAVE A BUCK" AND FIX THE PROBLEMS MYSELF. AFTER REMOVING THE DRIVER SIDE INTERIOR HANDLE ASSEMBLY, I WAS SHOCKED TO FIND THE HANDLE ITSELF CRACKED I.E. THE HANDLE ASSEMBLY IS POORLY DESIGNED. (IT'S PLASTIC.) I TOOK THE HANDLE ASSEMBLY TO THE DEALERSHIP AND SHOWED THE BROKEN HANDLE TO THE SERVICE MANAGER AND EXPLAINED HOW THIS WAS THE SECOND HANDLE. THE SERVICE MANAGER SAID, "THEIR HANDS WERE TIED" AND COULD NOT HELP ME BECAUSE EVERYTHING WAS OUT OF WARRANTY. THE SERVICE MANAGER DID NOT FIND ANY SERVICE BULLETINS CONCERNING DOOR HANDLES. (I ALSO SUBSCRIBE TO AN ONLINE SERVICE MANUAL PROVIDER CALLED ALLDATA.COM. THEY INCLUDE TECHNICAL BULLETINS THE SERVICE SHOPS GET FROM GM. I DID NOT FIND ANY BULLETINS CONCERNING DOOR HANDLES.) WHILE STILL AT THE DEALERSHIP, I BOUGHT A NEW HANDLE. IT LOOKS EXACTLY LIKE THE OLD ONE. IT COMES WITH A 1-YEAR WARRANTY. I CALLED GMC AND THEY SAID THAT BECAUSE THE ITEM IS OUT OF WARRANTY, THEY COULDN'T HELP ME. THE CUSTOMER SERVICE REP ALSO SAID THERE WAS NO RECORD OF ANY OTHER DOOR HANDLE PROBLEMS. *LA