TL*THE CONTACT OWNS A 2001 FORD WINDSTAR. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR REPAIRS FOR RECALL 10V385000 (SUSPENSION: REAR: AXLE: NON-POWERED AXLE ASSEMBLY). THE DEALER STATED THAT THE PARTS FOR REPAIRS WERE NOT AVAILABLE AND THEY DID NOT KNOW WHEN TO EXPECT THEM. THE FAILURE MILEAGE WAS 92,000.
2001
SUSPENSION
I AM NOT A MECHANIC BUT WILL ATTEMPT TO RELAY MY BEST INTERPRETATION OF WHAT I BELIEVE HAPPENED. WHILE MY WIFE WAS DRIVING A TOTAL LOSS OF STEERING OCCURRED. VERY LUCKILY SHE WAS NOT ON A MAJOR HIGHWAY TRAVELLING AT HIGH SPEED OR IN THE PROCESS OF NAVIGATING A TURN. AFTER INSPECTION BY OUR MECHANIC IT WAS DETERMINED THAT THE CRADLE THAT SUPPORTS THE FRONT SUSPENSION FRACTURED. THIS OCCURRED ON THE FRONT PASSENGER SIDE OF THE VEHICLE AND THE FRONT AXLE CONNECTED TO PASSENGER SIDE WHEEL WAS THEN DISCONNECTED FROM THE TRANSMISSION THIS WAS EITHER CAUSED BY LOWER CONTROL ARM DISCONNECTED OR THE VICE/VERSA. THE VEHICLE LOST THE ABILITY TO TURN AND LUCKILY THERE WAS NOBODY TAILGATING AS SHE WAS FORCED TO PARK THE VEHICLE STRANDED IN THE MIDDLE OF THE ROAD. IT IS MY OPINION THAT AN EXISTING OPEN DEFECT INVESTIGATION, PE10026 , IS AN EXACT MATCH TO THE PROBLEM ENCOUNTERED. I TRIED TO RESOLVE WITH FORD BUT AT THIS TIME THEY DO NOT CONSIDER THE 100+ INSTANCES OF THIS OCCURRING AS SUFFICIENT CAUSE TO WARRANT A RECALL AND I GUESS THAT OVER THE NEXT YEAR OR TWO AS THIS COMPONENT OF THE VEHICLE CONTINUES TO AGE WE WILL SEE MORE INCIDENTS LIKE THIS. I JUST HAD THE VEHICLE SERVICED AND MY MECHANIC KNEW TO CHECK FOR THE REAR AXLE FAILURE BUT HAD THERE BEEN PROPER NOTIFICATION ALREADY IN PLACE THEY MAY HAVE BEEN ABLE TO CHECK FOR THIS DEFECT BEFORE THE VEHICLE WAS PUT BACK ON THE ROAD AT RISK OF HUMAN LIFE.