2002 FORD WINDSTAR. CUSTOMER STATES THAT THE VEHICLE COLLAPSED IN THE FRONT END. SHE STATES HER OLD WINDSTAR DID THE SAME THING WHEN IT HAD A RECALL. THIS VEHICLE HAS NO RECALL. **NAR**KB THE CONSUMER STATED THE FRONT END OF THE VEHICLE JUST DROPPED DOWN TO IT'S TIRES ON ONE SIDE . THE DEALER INFORMED THE CONSUMER THAT THE FRONT COIL SPRING HAD BROKEN AND THEY ALSO FOUND AN EXPLODED STRUT BEARING. THE STRUT MOUNTS, BEARINGS, COIL SPRING AND STABILIZER BAR WERE ALL REPLACED. *TR
1999
STEERING:ELECTRIC POWER ASSIST SYSTEM
I OWN A 1999 FORD WINDSTAR LX. I BOUGHT IT USED FROM A DEALER, AND IT HAD LESS THE 40,000 MILES ON IT. IN THE PAST YEAR, I HAVE HAD TO REPLACE THE RACK AND PINION, THE FRONT SPRINGS, STRUTS, TIE RODS AND POWER STEERING PUMP. I HAVE SPENT WELL OVER $1,000 ON REPAIRS IN THE PAST YEAR. I NOW AM TOLD THAT THE WHEEL BEARINGS NEED TO BE REPLACED. BECAUSE OF ALL THESE ISSUES, I HAVE BEEN UNABLE TO DRIVE MY VAN FOR EXTENDED PERIODS OF TIME. I HAVE TWO CHILDREN WHO NEED TO BE DRIVEN TO SCHOOL AND OTHER EVENTS, AND HAVE BEEN UNABLE TO DO SO WHEN NEEDED DUE TO THE CONSTANT ISSUES WITH THIS VAN. I HAVE RESEARCHED IT AND KNOW THAT THIS IS A RECURRENT, CONSISTENT ISSUE FOR THESE VANS. FORD SHOULD REIMBURSE OWNERS WHO HAVE HAD TO PAY MONEY FOR FAULTY EQUIPMENT. *TR