TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE POWER STEERING FAILED AS THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED. THE VEHICLE WAS SHUT DOWN AND RESTARTED BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DETERMINED THAT THE POWER STEERING ASSIST NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 44,200.
2011
ENGINE
I WAS DRIVING ON I-5 ON MY WAY HOME FROM RUNNING ERRANDS WITH THE FAMILY. I WAS DRIVING BETWEEN 70-75 MPH , IN THE FAST LANE, WHEN THE CAR JERKED AND THE WRENCH LIGHT CAME ON. MY CAR LOST ACCELERATION. I WAS LOSING SPEED FAST. MY HUSBAND KEPT ME CALM AND HELPED ME GET THE CAR TO THE SIDE OF THE FREEWAY. WHEN WE WERE SAFELY ON THE SIDE OF THE FREEWAY THE ENGINE WAS STILL ON BUT RUNNING ROUGH. I TURNED THE CAR OFF. I CALLED FOR A TOW TRUCK. I HAD MY FATHER COME AND PICK MY SON AND I UP AND MY HUSBAND WAITED WITH THE CAR. WE HAD THE CAR TOWED TO HARROLD FORD. THE PART WAS ON BACK ORDER AND I WAS WITHOUT MY CAR FOR 10 DAYS. THANK GOODNESS MY CAR IS STILL UNDER WARRANTY AND A RENTAL CAR WAS INCLUDED. THIS IS THE SCARIEST THING THAT HAS EVER HAPPENED TO ME IN MY 25 YEARS OF DRIVING. I AM SO THANKFUL THAT MY HUSBAND WAS WITH ME TO KEEP ME CALM AND HELP ME GET OUR FAMILY SAFELY OFF THE FREEWAY. I AM SO NERVOUS DRIVING MY CAR NOW, I JUST PRAY THAT NOTHING LIKE THIS HAPPENS AGAIN. *JB