TL* THE CONTACT OWNS A 2006 FORD FREESTAR. THE CONTACT STATED THAT WATER PENETRATED THE HOOD, CAUSING THE TRANSMISSION AND THE ELECTRICAL SYSTEM TO FAIL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT WATER DAMAGED THE TRANSMISSION, INSTRUMENTAL CLUSTER, AND SMART MODULE. THE DEALER REPLACED THE TRANSMISSION. THE INSTRUMENTAL CLUSTER AND SMART MODULE WERE NOT REPLACED. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS REPLACED 105,000. THE VIN WAS UNAVAILABLE.
2005
POWER TRAIN
MY WIFE WAS DRIVING (35 MPH) OUR 3 KIDS TO THE DOCTOR'S OFFICE AND THE FREESTAR SUDDENLY HAD THE ENGINE REV AND LOSE ALL POWER TO THE DRIVE TRAIN. SHE WAS VERY LUCKY TO COAST TO THE SHOULDER WITH THE ROAD BEING NARROW, WINDING AND RELATIVELY BUSY. THIS COULD HAVE BEEN A DISASTER IF SHE HAD STILL BEEN ON THE NEARBY 3 LANE HIGHWAY AT RUSH HOUR. TOWED TO HERB CHAMBER FORD DEALER AND SHOWED THEM THE NHTSA ACTION NUMBER FOR THIS INVESTIGATION, THEY ACTED AS IF THE PRINTOUT WAS INVISIBLE. CHARGED ME $209 TO DIAGNOSE PROBLEM WITHOUT EVEN PULLING THE PAN OFF, TWO OPTIONS WERE TO PUT IN A REBUILT TRANSMISSION FOR $3400, OR REBUILD FOR ~$2800. WENT TO AN INDEPENDENT TRANSMISSION SPECIALIST, CONFIRMED THAT IT WAS THE TORQUE CONVERTER AND FIXED FOR $2000. VERY DISTURBED THAT SUCH A MAJOR MALFUNCTION COULD HAPPEN AT 67,319 MILES, THIS COULD HAVE CAUSED A POTENTIALLY FATAL ACCIDENT HAD IT HAPPENED ON ONE OF OUR LOCAL HIGHWAYS. *TR
