FIRST INCIDENT HAPPENED WHILE DRIVING ABOUT 40 MILES AN HOUR. IDIOT LIGHTS CAME ON THE DASH AND THE CARS ENGINE TURNED OFF. THANKFULLY I WAS ABLE TO GET CAR OFF TO THE SIDE OF ROAD. CAR CRANKED RIGHT BACK UP. 5 DAYS LATER WHILE SITTING IN A FAST FOOD LINE, SAME THING HAPPENED AND WAS ABLE TO CRANK CAR. CALLED DEALERSHIP IN TOWN, BROUGHT CAR IN AND THEY SAID, "NOTHING IS WRONG WITH YOUR CAR, COME AND GET IT" PICKED UP CAR. 2 DAYS LATER WHILE DRIVING IT DOWN OUR STREET, I STOPPED TO GET MAIL ABOUT 9PM AND THE CAR TOTALLY DIED. NO POWER AT ALL. WAS STUCK IN PARK HAD TO BE TOWED. THIS IS A VERY DANGEROUS SITUATION. THE CAR SHUTS DOWN WHILE I AM DRIVING!!! THANK GOD THAT IT HAS NOT HAPPENED WHILE GOING 65 MILES AN HOUR WITH MY FAMILY IN THE CAR. CAR IS AT DEALERSHIP. HAVE ONLY HAD THE CAR SEVERAL MONTHS. NOT A GOOD TRACK RECORD SO FAR! *TR
2010
LATCHES/LOCKS/LINKAGES
I HAVE A 5-MONTH OLD, 2010 FORD FLEX LIMITED, AND I HAVE A COMPLAINT ABOUT THE AUTO REAR HATCH NOT BEING SAFE. SPECIFICALLY, WHEN IN AUTOMATIC MODE-CLOSING, THE SAFETY REVERSE FEATURE IS NOT SENSITIVE ENOUGH TO REVERSE THE DOOR'S CLOSING APPROPRIATELY. THE ONLY THING THAT GETS THE HATCH TO "BOUNCE BACK" OR REVERSE UP IS WHEN SOMETHING LIKE A STATIONARY AND HARD OBJECT (LIKE AN ADULT'S SHOULDER WHEN STANDING STILL) IS IN THE WAY. LITERALLY, WHEN THE REAR HATCH IS LOWERING, YOU CAN GRAB IT AND TRY TO PULL IT BACK, AND IT DOES NOT STOP. I HAVE TURNED OFF THE AUTOMATIC FEATURE BECAUSE I FEAR FOR MY OWN SAFETY AND THAT OF MY TWO BOYS -- 9 AND 12. MY NEIGHBORS HAVE DIFFERENT VEHICLES WITH A SIMILAR AUTOMATIC REAR HATCH "BOUNCE BACK" FEATURE, AND WHEN I LOOKED AT HOW THEY FUNCTIONED, I REALIZED THERE WAS SOMETHING WRONG. THEY ALL STOPPED AND REVERSED DIRECTION AT ANY KIND OF BUMP. WHEN I RAISED THIS ISSUE WITH THE DEALER, THEY TESTED IT AND COMPARED IT TO THE OTHER FLEXES ON THE LOT. THEY SAID THEY ALL WORKED THE SAME WAY. BUT THAT MEANS THEY ALL ARE FLAWED THEN. I ASKED IF THEY COULD ADJUST THE SENSITIVITY OF THE BOUNCE BACK FEATURE, BUT THEY SAID THEY COULD NOT. THAT ANSWER IS NO ANSWER WHEN I HAVE TO TURN OFF THE AUTOMATIC REAR HATCH FEATURE TO KEEP EVERYONE SAFE. IT SHOULD BE MORE SENSITIVE TO OBJECT IN THE WAY, LIKE A HAND, FINGER, HEAD, ETC, AND REVERSE IMMEDIATELY UPON IMPACTING THE OBJECT. THE ONLY WAY I COULD GET IT TO STOP WAS TO STAND DIRECTLY UNDER IT AND HAVE IT COME DOWN ON MY SHOULDER AS I WAS STANDING STILL, AND THAT WAS A HARD PUSH DOWN ON MY SHOULDER. THAT SCENARIO IS NOT REALISTIC. LITTLE HANDS (AND BIG ONES), AS WELL AS OTHER BODY PARTS, CAN GET IN THE WAY. THIS NEEDS TO BE FIXED SO I CAN ENJOY THE AUTO FEATURE I PAID FOR WITHOUT HURTING ANYONE. *TR
