WHILE DRIVE ON THE HIGHWAY WITH MY YOUNGEST SON, MY CAR SUDDENLY DECELLERATED AND EVENTUALLY THE CAR'S ENGINE COMPLETELY DIED. FOURTUNATLY I WAS ABLE TO GET OUT OF THE LANES OF TRAFFIC AND ONTO AN EXIT RAMP. THE RAMP HAD A WALL ON THE PASSENGER SIDE AND FAST EXITING TRAFFIC ON THE DRIVERS SIDE. I COULD NOT SAFELY EXIT THE VEHICLE IN THIS LOCATION. AFTER ABOUT 5 MINUTES, I WAS ABLE TO START THE CAR ENOUGH TO MOVE IT TO A SAFER LOCATION 30-40 YARDS OFF THE EXIT (WHERE THE CAR AGAIN DIED). THERE WAS NO INDICATION ON EITHER MY TEMP GUAGE OR ANY WARNING LIGHTS THAT THE ENGINE HAD OVERHEATED TO THE POINT OF A CRACKED HEAD/BLOCK. AT THE TIME OF THIS INCIDENT, FORD WAS AWARE THAT THERE WERE ISSUES WITH THE CONTROL MODULE FOR THE COOLING FANS NOT WORKING AND HAD A CUSTOMER SATISFACTION PROGRAM 12B36 IN PLACE. I NEVER HEARD OF THE PROGRAM UNTIL THIS WEEK (9/18/13). I SHOULD HAVE BEEN INFORMED AS AN OWNER OF THIS POORLY ENGINEERED VEHICLE THAT IT HAD SUCH AN UNSAFE DEFECT. SINCE I WAS 40K MILES OUT OF WARRANTY FORD'S SOLUTION WAS FOR ME TO BUY A NEW ENGINE AT THE COST OF $8000. I HAVE BEEN SAVING UP FOR THE PAST 4 MONTHS TO PURCHASE A USED ENGINE AND HAVE A LOCAL GARAGE INSTALL IT. I AM NOT HAPPY ABOUT THIS VEHICLE PUTTING MY AND MY SON'S LIVES IN DANGER. I HOPE OTHERS WITH THIS VEHICLE DO NOT HAVE TO BE PUT IN HARMS WAY AS WELL.
2010
SERVICE BRAKES, HYDRAULIC
2010 FORD FLEX. CONSUMER WRITES REGARDING PROBLEM WITH BRAKES *TGW THE CONSUMER STATED THE PROBLEM HE EXPERIENCED WITH THE BRAKES ONLY HAPPENED FOR A SHORT TIME AFTER THE VEHICLE HAS BEEN STATIONARY FOR SEVERAL HOURS. THE CONSUMER STATED THE BRAKE PEDAL WAS VERY STIFF WHEN THE VEHICLE WAS FIRST STARTED. ONCE HE BEGAN DRIVING, THE PEDAL WAS SO STIFF, IT FELT AS THOUGH THE VEHICLE WAS NOT GOING TO STOP, THE CONSUMER STATED HE HAD TO APPLY THE BRAKE VERY HARD AND EVENTUALLY THE VEHICLE STOPPED. AFTER DRIVING ABOUT 3/4 OF A MILE, THE BRAKES SEEMED FINE. THE CONSUMER HAS BEEN TO THE DEALER ON FOUR SEPARATE OCCASIONS. THE FIRST TIME, THE DEALER STATED A NEW BRAKE BOOSTER WAS NEEDED WHICH WAS REPLACED UNDER WARRANTY. THE PROBLEM SEEMED TO BE FIXED INITIALLY, BUT IT SLOWLY RETURNED. THE CONSUMER RETURNED TO THE DEALER AND THEY CONFIRMED THE PROBLEM. HOWEVER, FORD LATER STATED THEY DID NOT HAVE A FIX FOR THE PROBLEM. AN ENGINEER FROM CORPORATE THEN CAME OUT AND TESTED THE VEHICLE AND SAID THERE WAS NOTHING WRONG. *JB