SHORTLY AFTER PURCHASING THE VEHICLE THE LEFT REAR WINDOW BEGAN LEAKING DURING THE RAIN. AFTER TWO REPAIRS THE LUGGAGE RACK WAS REPLACED AND THE SEALS AROUND THE WINDOWS WERE REPLACED. THE TAIL LIGHT CASINGS BEGAN TO COLLECT WATER AFTER THE SECOND REPAIR. AFTER CLOSE INSPECTION THE CASE SURROUNDING THE TAIL LIGHTS WERE RUSTED. I HAVE HAD THE VEHICLE AT THE DEALERSHIP 4 TIMES FOR THE LEAKING AND IT HAS NOT BEEN FIXED. WATER IS GETTIING INTO THE ELECTRICAL SYSTEM OF THE VEHICLE THROUGH THE TAIL LIGHTS. I HAVE ALSO TAKEN THE TRUCK IN 3 TIMES FOR A GRINDING NOISE WHEN BRAKING. THE DEALER REPORTED THAT IT WAS AN ISSUE WITH THE ROTORS AND THE PROBLEM WAS FIXED. THE BRAKES CONTINUE TO GRIND DURING BRAKING AT SLOW SPEEDS AS WELL AS FAST BRAKING. THE LIGHTS AND WINDOWS IN THE BACK OF THE VEHICLE ARE LEAKING TO THE POINT THAT THE VEHICLE SMELLS MUSTY BECAUSE OF THE WATER LEAKS. THE DEALER WILL NOT DO ANYTHING ABOUT THE WATER DAMAGE OR THE LEAKING. I AM CONCERNED THAT THIS WILL SHORT OUT THE ELECTRICAL SYSTEM ON THE VEHICLE AND POSSIBLY RESULT IN A FIRE. I HAVE ASKED FOR A REPRESENTATIVE FROM FORD TO INSPECT THE VEHICLE AND THE DEALER REFUSES. I HAVE ALSO CONTACTED THE CUSTOMER ASSISTANCE CENTER FOR FORD MOTOR COMPANY. PLEASE PROVIDE ASSISTANCE WITH THIS ISSUE.
2011
ELECTRONIC STABILITY CONTROL
WHILE COMING BACK TO WORK FROM LUNCH, MY WIFE WAS TURNING LEFT INTO PARKING LOT WHEN THE POWER STEERING ASSIST FAULT LIGHT CAME ON AND STEERING BECAME VERY STIFF AND HARD TO TURN. LOCAL FORD DEALERSHIP PICKED UP THE CAR AND KEPT FOR A WEEK BUT COULD NOT DUPLICATE THE PROBLEM, SO FORD WOULD NOT LET THEM FIX THE PROBLEM. GOT THE CAR BACK ON FRIDAY JUNE 1, 2012 AND DROVE THE CAR AS USUAL. MONDAY, JUNE 4, 2012 ON THE WAY BACK TO WORK FROM LUNCH, DRIVING 40 MPH, THE POWER STEERING ASSIST FAULT LIGHT CAME ON AND STEERING AGAIN BECAME VERY STIFF AND HARD TO TURN. IS IT GOING TO TAKE A TRAGIC ACCIDENT FROM THIS APPARENT PROBLEM BEFORE FORD DOES ANYTHING. I AM ASKING THE NHTSA TO PLEASE BEGIN AN INVESTIGATION INTO THIS PROBLEM BEFORE MY FAMILY OR ANOTHER FAMILY IS SERIOUSLY INJURED FROM THIS PROBLEM. *TR