MY 2004 FORD EXPLORER HAS BEEN KILLING WHEN COMING TO A STOP, SLOWING DOWN AND WHEN I AM DRIVING AT SPEEDS UP TO 40MPH. MY POWER STEERING THEN GOES. THERE ARE NO WARNINGS WHEN THIS IS GOING TO HAPPEN. IT IS OCCURRING DAILY AND I THEN HAVE TO PUT THE TRUCK IN PARK, REMOVE THE KEY AND THEN RESTART. WHEN I DO THAT, IT RUNS LIKE IT NEVER HAPPENED. NO CHECK ENGINE LIGHT ECT... I HAVE BEEN CALLING THE DEALERSHIP ABOUT THIS FROM DAY ONE. AT FIRST I WAS TOLD THAT IF IT DOES NOT FAIL WHEN I BRING IT IN IT WILL BE HARD TO SAY WHAT IT IS. THEN I CALLED BACK BECAUSE IT WAS HAPPENING MORE FREQUENTLY. I BROUGHT MY TRUCK IN THURS. THE DEALERSHIP HAD IT ALL DAY AND SAID IT WAS READY TO GO. I DROVE 1/2 MILE DOWN THE ROAD AND THE TRUCK KILLED. I IMMEDIATELY CALLED THEM BACK TO LET THEM KNOW. I WILL BE BRINGING IT BACK NEXT WEEK. I AM VERY WORRIED ABOUT THIS FAILURE AND I FEEL THAT THIS IS DEFINITELY A DEFECT IN THE FORD. *TR
2014
EXTERIOR LIGHTING
WHEN DRIVING ON RURAL UNLIT ROADS, THE HEADLIGHTS AT TIMES LIGHT UP LESS THAN 3 VEHICLE LENGTHS AND OR BLIND ONCOMING DRIVERS WHEN USING LOW BEAMS. THE ISSUE APPEARS TO BE ASSOCIATED WITH THE RECENT HEADLIGHT DESIGN WHICH USES A "PROJECTOR STYLE" LENS INCORPORATING A "HIGH BEAM" BULB AND A SHUTTER TO CREATE THE LOW BEAM BY CUTTING OFF THE TOP PORTION OF THE BEAM. THERE IS "NO" LIGHT ABOVE THE CUT-OFF LINE SO WHEN DRIVING DOWN AN UNDULATION AND/ OR DURING BRAKING, THE LIGHT BEAM AIMS DOWN RELATIVE TO THE ROAD. WHEN GOING UP AN UNDULATION, THE BEAM CUT-OFF MOVES UP AND SHINES THE UNCUT-OFF BEAM INTO THE EYES OF ONCOMING DRIVERS. ADDITIONALLY, THE HEADLIGHTS HAVE NO LIGHT ONTO THE SHOULDER ABOVE HEADLIGHT HEIGHT SO ROADSIDE TRAFFIC CONTROL SIGNS AND PEDESTRIANS ARE NOT ILLUMINATED. SITUATION HAS BEEN OBSERVED BY DEALERSHIP SALESMAN AND TECHNICIAN WHO EXPRESSED DISBELIEF. DEALERSHIP MANAGEMENT AND MANUFACTURER CUSTOMER ASSISTANCE CENTER HAVE ADVISED CONDITION IS "NORMAL AND ACCEPTABLE" EVEN THOUGH THEY HAVE NOT OBSERVED THE CONDITION AND HAVE REFUSED TO DO SO. NO SERVICE ACTIONS ARE TO BE PERFORMED PER THE TECHNICAL HOTLINE. OTHER CONDITIONS PRESENTED BY THIS DESIGN ARE ALSO PRESENT CREATING ADDITIONAL LESSER ISSUES. CONDITION IS ONGOING SINCE FIRST BEING OBSERVED ON FIRST NIGHT DRIVE. *TR