2002 FORD EXPLORER. ONLY OWNER 115,000 MILES, MOSTLY HIGHWAY, WELL MAINTAINED. O/D LIGHT FLASHES, WARNING MESSAGE TO CHECK TRANSMISSION. IMMEDIATELY TAKEN INTO FORD SERVICE SHOP. CHARGED $90 FOR DIAGNOSIS: SLIPPING TRANSMISSION. DEALERSHIP TELLS ME THAT THEY WILL REQUIRE APPROVAL OF $720 TO FURTHER DIAGNOSE PROBLEM. WHEN ASKED FURTHER QUESTIONS, I WAS TOLD THAT IT COULD RANGE FROM THE $720 - $3,000 + . I PICKED UP THE VEHICLE AND HAVE AN APPOINTMENT WITH A LOCAL TRANSMISSION SHOP TODAY. WAS TOLD BY THE MAN AT THE SHOP THAT THIS IS A COMMON PROBLEM FOR THIS VEHICLE. HE ACTUALLY WAS ASKING ME IF IT DID THIS OR THAT....YES. HIS PRICE FOR REPAIR WAS THOUSANDS LESS THAN FORD'S SERVICE DEPARTMENT AND I AM NOT BEING ASKED TO PRE-PAY HUNDREDS OF DOLLARS. I HAVE BEEN RESEARCHING THIS PROBLEM ON THE INTERNET AND IT APPEARS THAT THIS TRANSMISSION ISSUE IS HIGHLY COMMON ON THE 02 EXPLORER. I HAD JUST LEFT THE FORD SERVICE DEPARTMENT WHERE I HAD GONE FOR REGULAR OIL CHANGE AND MULTI-POINT INSPECTION. THEY TOLD MY THAT THEY VEHICLE WAS IN GREAT SHAPE. LITERALLY 5 MINUTES AFTER I LEFT THIS HAPPENED WHILE I WAS DRIVING HOME. *TR
2013
UNKNOWN OR OTHER
I JUST BOUGHT A 2013 FORD EXPLORER LAST WEEK AND I AM HAVING AN ISSUE WITH BURNT OIL SMELL GETTING INSIDE THE CABIN EVEN WITH A/C IN RECIRCULATION MODE. IT IS SUCH A DISAPPOINTMENT TO PAY OVER 40K FOR A BRAND NEW SUV AND BEEN DEALING WITH SUCH AN ISSUE. I HAVE A NEWBORN AND I AM AFRAID TO TAKE IT WITH ME IN THE EXPLORER BECAUSE I GUESS IT IS HARMFUL FOR ANYBODY. FIRST TIME I BOUGHT A FORD AND I AM NOT HAPPY ABOUT MY DECISION TO SWITCH BRANDS. I TOOK TO THE DEALERSHIP AND NEED TO GO BACK ON MONDAY TO DO A SYSTEM UPDATE BUT I DON'T THINK UPDATING THE SOFTWARE IT'S GOING TO SOLVE THE PROBLEM. I HOPE SOMEONE FROM FORD CAN READ THIS AND PAY ATTENTION TO US BECAUSE IT'S NOT HEALTHY TO BE DRIVING INHALING HARMFUL FUMES. *TR
