THE CONSUMER WAS NOTIFIED OF RECALL 00T-005 BUT WAS UNABLE TO HAVE THE TIRES REPLACED AT A FIRESTONE DEALER DUE TO LACK OF PARTS, THE CONSUMER TOOK THE VEHICLE TO A COMPETITORS DEALER AND OBTAINED REPLACEMENT TIRES, AT THAT TIME THE CONSUMER WAS NOT AWARE OF THE PER TIRE REIMBURSEMENT AMOUNT, THE CONSUMER HAS REQUESTED FULL REIMBURSEMENT OF THE TIRES PURCHASED WHICH EXCEEDS FIRESTONES LIMIT, THE CONSUMER IS AWAITING RESPONSE. (FOUR FIRESTONE WILDERNESS AT/VDHL1PLY368. NLM
2014
EXTERIOR LIGHTING
PURCHASED 2014 FORD EXPLORER JULY 20, 2014 - JULY 26,2014 - I WAS PULLING AWAY FROM DRIVE THRU PHARMACY AND MY DASH LIGHTS WENT BLACK. TOOK MY VEHICLE INTO SERVICE THE NEXT MORNING - THEY COULD NOT FIND ANYTHING WRONG. MY VEHICLE HAS BEEN BACK 6 MORE TIMES. ONCE AGAIN FOR LOOSING ALL DASH LIGHTS DRIVING DOWN THE ROAD - SINCE THEN, MY LIGHTING IN MY VEHICLE DOES NOT LIGHT UP AS IT USE TO. SOMETIMES MY DASH LIGHTS COME ON WHEN OPENING THE DRIVER DOOR, SOMETIMES THEY DO NOT - SOMETIMES MY LCD SCREEN WILL LIGHT UP, SOMETIMES IT DOES NOT. THE DEALERSHIP HAS REPLACED THE INSTRUMENT CLUSTER ONCE, BUT I FEEL THERE IS STILL AN ISSUE. IT ALL MY DASH LIGHTS LIT UP FOR THE FIRST 6 DAYS OF OWNING THE VEHICLE, WHY WOULD THEY NOT ALL LIGHT UP NOW AFTER THE INCIDENT OF LOSING THE DASH LIGHTS??? I HAVE ASKED FOR A REPLACEMENT VEHICLE - AS AFTER SPEAKING WITH AN ATTORNEY I HAVE A LEMON LAW CLAIM, A SAFETY CLAIM, AND A WARRANTY CLAIM. IF MY VEHICLE DOES NOT GET REPLACED OR SOME MONEY BACK FROM FORD - AS I HAVE DROVE MY CAR FOR 13 FULL DAYS OUT OF A MONTH - I WILL BE TAKING THIS TO COURT AS I CAN ONLY SEE FURTHER ISSUES DOWN THE ROAD. *TR
