WHILE DRIVING LUGS NUTS BROKE, CAUSING THE FRONT RIGHT WHEEL TO DETACH FROM THE VEHICLE. *AK CONSUMER WAS TRAVELING AT 70 MPH WHEN LUGS AND NUTS BROKE IN THE FRONT WHEEL. TAKEN TO DEALERSHIP AND PUT THE SAME TIRE AND RIM. WHEN CONSUMER LEFT DEALERSHIP, LIGHTS FAILED TO WORK AND EXPERIENCED SHAKING IN FRONT END. TOOK VEHICLE TO A DIFFERENT DEALERSHIP, AND FOUND OUT THAT THE FRONT END WAS SO BAD. DEALERSHIP REPLACED SHIMS TO ALIGN FRONT END. THE FAILURE OF LIGHTS WAS CAUSED BY THE REPAIR FROM THE PREVIOUS DEALERSHIP BECAUSE WHEN THEY TOOK THE DASH BOARD APART, THEY POKED A HOLE IN THE HEATER WHICH BURNED THE WIRE. *LA
2004
TIRES:SIDEWALL
IN FEBRUARY 2004, WE PURCHASED AN EXPEDTION FROM WORLD FORD IN STONE MOUNTAIN, GEORGIA. THE VEHICLE HAS 8100 MILES TO DATE. ON JUNE 6, 2004, AT APPROXIMATE 3:00 PM, MY CHILDREN AND I WERE ENROUTE TO A BIRTHDAY PARTY AND A TIRE (REAR RIGHT) BLEW OUT. I WAS IN THE MIDDLE OF THE FREEWAY DURING MAJOR TRAFFIC AND HAD TO TRAVEL LESS THAN 1/2 MILE TO GET OVER AND OFF. I CALLED MY HUSBAND WHO CAME TO PICK THE CHILDREN AND ME UP. ON MONDAY, JUNE 7, WE WENT TO WORLD FORD TO TALK WITH THEM ABOUT THE MATTER AND WAS TOLD THAT THE TIRES THAT CAME STANDARD WITH THE TRUCK WAS NOT UNDER WARRANTY WITH THEM. WE EXPLAINED THAT WHEN WE PURCHASED THE VEHICLE, WE WERE NOT INFORMED OF ANY OUTSIDE WARRANTIES. THEY RECOMMENDED THAT WE GO TO NATIONAL TIRE AND BATTERY TO HAVE THEM CALL THE MANUFACTURER. WE TRAVELED TO NTB AND WAS TOLD BY NTB THAT THEY HAVE NOTHING TO DO WITH WORLD FORD'S CUSTOM TIRE PACKAGE AND COULD NOT HELP US. AFTER GOING AROUND THE WORLD, WE FINALLY REACHED THE MANUFACTURER AND WAS TOLD TO TAKE IT TO TIRES PLUS. NOW WE ARE WAITING FOR TIRE PLUS TO INFORM US THAT CONTINENTAL WILL REPLACE THE TIRE. *AK