VEHICLE PULLS LEFT WHILE BRAKING, AND PAINT IS PEELING IN THE WHEEL WELLS.*MR THE PROBLEM WAS CONFIRMED BY THE DEALER'S TECHNICIAN WHO MADE RECOMMENDATIONS TO CORRECT THE PROBLEMS. DUE TO THE EXCESSIVE COST THE CONSUMER DECIDED TO HAVE THE VEHICLE REPAIRED AT A LOCAL REPAIR SHOP. THE REPAIR SHOP CORRECTED THE PROBLEM THAT THE DEALER RECOMMENDED BUT THAT DID NOT RESOLVE THE ISSUE. THE VEHICLE WAS RETURNED TO THE DEALER WHO EXPLAINED THAT THE REPAIR WOULD BE COSTLY. THE CONSUMER LATER RECEIVED A SERVICE BULLETIN (03-19-10 DATED SEPTEMBER 9, 2003) WHICH WAS IN REFERENCE TO A BRAKING PROBLEM. THE CONSUMER DOES NOT FEEL COMFORTABLE DRIVING THE VEHICLE. *NM
2002
SERVICE BRAKES
TL* THE CONTACT OWNS A 2002 FORD EXCURSION. THE CONTACT STATED THAT WHILE TRAVELING 55 MPH AND APPLYING THE BRAKES, THERE WAS AN ABNORMAL NOISE HEARD FROM THE BRAKING SYSTEM. THE BRAKE PEDAL BECAME STUCK AND THE VEHICLE WOULD NOT SLOW DOWN. THE CONTACT CONTINUED TO PUMP THE BRAKES AND WAS ABLE TO COAST TO A STOP. THE CONTACT LATER PARKED THE VEHICLE AND NOTICED THAT A FIRE HAD STARTED FROM UNDER THE VEHICLE. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE HOWEVER, THE TRANSMISSION AND CENTRAL COMPUTER WAS DESTROYED. THE VEHICLE WAS TOWED TO A DEALER WHERE THE TRANSMISSION COMPUTER MODULE, TRANSMISSION AND THE BRAKE BOOSTER WAS REPLACED. THE DEALER ADVISED THAT THE BRAKE BOOSTER LEAKED ONTO THE TRANSMISSION AND THE FRONT DRIVE SHAFT, CAUSING THE VEHICLE TO CATCH ON FIRE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER THREE WEEKS PRIOR TO FIRE AND THERE WAS NO INDICATION OF A POTENTIAL FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE CURRENT MILEAGE WAS 190,000.