2005 FORD ESCAPE. NOISE IN THE FRONT END WHILE DRIVING DOWN THE ROAD AT ANY SPEED. HAS BEEN TO THE DEALER FOR SERVICE ON THREE SEPARATE APPOINTMENTS FOR THE SAME THING. FIRST THEY SAID IT WAS DUE TO A RECALL ON THE POWER STEERING PRESSURE HOSE. THE SECOND TIME THEY BLAMED IT ON TIRE ROTATION NEED. THE THIRD AND FINAL TIME TO THIS PARTICULAR SERVICE DEPARTMENT, THEY SAID IT WAS IN NEED OF A FOUR WHEEL ALIGNMENT BUT THE NOISE WOULD STILL BE PRESENT. THE VEHICLE DID NOT PULL LEFT OR RIGHT. I REFUSED THEIR SERVICE THIS TIME BUT THEY DIDN'T SEEM TO CARE ABOUT LOSING A CUSTOMER. THAT WAS THEIR DEMEANOR EVERYTIME I WENT THERE. *NM
2002
SERVICE BRAKES, HYDRAULIC
RECEIVED NOTICE FROM FORD REGARDING SAFETY RECALL 11S24 FOR ESCAPE 2002 DATED JANUARY 2012. ADVISED NOT TO PARK CAR NEAR ANY STRUCTURES TO PREVENT A POTENTIAL FIRE FROM SPREADING IN UNLIKELY EVENT THAT YOUR ABS MODULE DEVELOPS AN ELECTRICAL SHORT. FORD DEALER INSPECTION PERFORMED 2/9/2012 STATES CAR WILL NEED SAFETY RECALL PARTS BUT WILL NOT BE AVAILABLE FOR 45 DAYS OR LATER. CONTACTED FORD MFG, CUSTOMER SERVICE SUPERVISOR TRIED TO LOCATE PARTS- UNAVAILABLE. SUPERVISOR SAYS NOTICE IS NOT OFFICIAL YET, THERE ARE NO IMPLEMENTATION PLANS OR PARTS AVAILABLE FOR OLDER CARS, NO REPAIR PROCEDURES AVAILABLE. OFFERED TO HELP ME QUALIFY FOR A NEW CAR AND WORK WITH LOCAL DEALERSHIP. 2ND OFFER TO PLACE AFTERMARKET PARTS AT MY COST AND APPLY FOR REIMBURSEMENT/PARTIAL REIMBURSEMENT/NO REIMBURSEMENT BASED ON IF THE RECALL IS GOING TO GO THROUGH. IS THIS OFFICIAL OR NOT OFFICIAL, AND IS FORD RELEASING THEMSELVES OF LIABILITY IF THERE IS PROPERTY DAMAGE AND THAT IS THE NATURE OF THE LETTER. *TR