TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP, THE VEHICLE ACCELERATED AND CRASHED INTO A PARKING METER. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE TIRES AND BRAKES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONSUMER DID NOT AGREE WITH THE DEALERS FINDINGS. THE CONSUMER STATED THE TIRES AND BRAKES WERE REPLACED ON MAY 25, 2013
2014
STRUCTURE
I WAS TRAVELING ON THE HWY AT 70MPH AND HEARD WHAT SOUNDED LIKE A SHOTGUN BLAST. I LOOKED AROUND AND HEARD WHAT ENDED UP BEING GLASS FALLING INTO MY REAR SEAT. MY REAR PANORAMIC GLASS HAD SHATTERED AND BLOWN UPWARD IN A WAY I'VE NEVER SEEN BEFORE AND I HAD NO IDEA WHAT CAUSED IT, AS THERE WERE ONLY CLOTHES AND A BOX IN THE REAR SEAT. I TOOK IT TO FORD AND MADE A CLAIM WHICH WAS DENIED. I AM CONFIDENT THIS PROBLEM IS A MANUFACTURING DEFECT, BUT FORD SAYS THIS BREAKAGE WOULD ONLY HAPPEN UPON INSTALLATION DUE TO USING TEMPERED GLASS. I DON'T BELIEVE THAT BECAUSE NOTHING HIT MINE AND STILL, IT SHATTERED. I ALSO HAVE A LEAKING ROOF, WHICH MAY BE RELATED TO THIS PROBLEM. *TR
