TL* THE CONTACT OWNS A 2006 FORD ESCAPE. WHILE ATTEMPTING A TURN AT SPEEDS OF 10 MPH, THE STEERING WHEEL LOCKED AS THE POWER STEERING WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT MOVED THE VEHICLE FROM THE ROADWAY AND SHUT OFF THE ENGINE. THE VEHICLE WAS ABLE TO BE RESTARTED AND RESUMED NORMAL OPERATION AFTER TWO ATTEMPTS. THE POWER STEERING WARNING LIGHT WAS NO LONGER ILLUMINATED. THE VEHICLE HAD NOT BEEN DIAGNOSED BY THE DEALER. THE FAILURE AND CURRENT MILEAGES WERE 33,000.
2009
STEERING
ON OCT 25TH 2008 WE PURCHASED A 2009 FORD ESCAPE HYBRID FROM ENCINITAS FORD. ON APRIL 11, 2009(MGE 3809.4)WHILE DRIVING BETWEEN 40-45 UP A SMALL INCLINE AND THE STEERING WHEEL JERKED HARD TO THE RIGHT AND PUT ME INTO THE OTHER LANE OF TRAFFIC BESIDE ME. THIS SAME INSTANCE JUST HAPPENED AGAIN ON 12/10/09 (6856.0 MGE) BUT I WAS GOING BETWEEN 30-35 UNDER BATTERY AND TRYING TO CURVE TO THE LEFT WHEN THE STEERING STIFFENED UP AGAIN QUICKLY AND VEERED ME TO THE RIGHT OFF OF THE ROAD. I DROPPED THE CAR AT THE DEALERSHIP ON 12/14/09 AND THEY CAN'T FIND ANYTHING WRONG TO COME AND GET IT. I AM SO UPSET THAT THEY THINK THIS IS AN ACCEPTABLE SOLUTION. IF I WERE GOING EVEN 5 MILES PER HOUR FASTER, I WOULD HIT A VERY LARGE OAK TREE. I DO NOT FEEL SAFE DRIVING THIS VEHICLE, AND AM VERY AFRAID THAT MY CHANCES FOR AN ACCIDENT TO MYSELF OR OTHERS HAS JUST INCREASED 10-FOLD! I CALLED FORD MOTOR COMPANY ON 12/14/09 AT 4:30PM (PAC TIME) AND FILLED OUT THEIR ONLINE COMPLAINT FORM. ON 12/16/09 AT 9:17AM, A REP FROM FORD CALLED ME BACK AND SAID HE IS OPENING A "CLAIM" TO INVESTIGATE THE PROBLEM. HE WAS HEADED OUT OF TOWN AND ASKED IF HE COULD HAVE UNTIL TUESDAY, 12/22/09 TO RETURN A CALL TO ME BETWEEN 12:00-4:00PM I SAID THAT WAS FINE. *TR