TL* THE CONTACT OWNS A 2008 FORD EDGE. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE SUDDENLY STALLED. THE FAILURE OCCURRED INTERMITTENTLY AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHERE THE TECHNICIANS REPLACED THE ACCELERATOR PEDAL SENSOR. AFTER THE REPAIRS WERE PERFORMED, THE VEHICLE CONTINUED TO STALL AND WOULD NOT RESTART. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHERE THE MECHANIC STATED THE FUEL PUMP AND FUEL TANK NEEDED TO BE REPLACED BECAUSE THE FUEL PUMP MELTED A HOLE INTO THE FUEL TANK, WHICH COULD HAVE CAUSED A FIRE. THE FUEL PUMP AND FUEL TANK WERE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
2010
FUEL SYSTEM, GASOLINE
HIGH PITCH NOISE COMING FROM INTERIOR OF VEHICLE. HIGHLY AUDIBLE OUTSIDE OF VEHICLE. MOST PROMINENT AROUND THE REAR DRIVER SIDE WHEEL WELL. SOURCE SEEMS TO BE FROM FUEL PUMP. THE DEALERSHIP IN BENTONVILLE, ARKANSAS HAS REPLACED THE FUEL PUMP TWICE TO NO AVAIL. HAVE CONTACTED FORD CUSTOMER RELATIONS WITHOUT MUCH SUCCESS. THERE SEEMS TO BE SOME TYPE OF SYSTEMIC DENIAL THAT THE PROBLEM EXISTS. COMMENTS RECEIVED WERE "IT'S NORMAL FOR THE VEHICLE OR IT'S A CHARACTERISTIC OF THE VEHICLE." IF TRUE THEN WE NO LONGER TO ISSUE RECALLS ON VEHICLE. WE CAN SIMPLY SAY THE ABOVE. PLEASE GOOGLE "FUEL PUMP IN FORD EDGE OR HIGH PITCH NOISE IN FORD EDGE". THERE SEEMS TO BE A LOT A CHATTER GOING BACK A NUMBER OF YEARS. THIS IS NOT AN ISOLATED INCIDENT. SUSTAINED INTERIOR EXPOSURE TO THIS NOISE RINGING IN MY EARS AND HEAD HAS CAUSED MILD HEADACHES. THIS IS QUITE DANGEROUS TO MYSELF AND THE GENERAL PUBLIC AS IT COULD LEAD TO DISTRACTED DRIVING. PLEASE INVESTIGATE AND ENCOURAGE FORD TO RESOLVE AS SOON AS POSSIBLE. *TR