TL* THE CONTACT OWNS A 2008 FORD EDGE LIMITED. THE CONTACTED STATED THAT WHILE TRAVELING 20-25 MPH, A POPPING NOISE EMITTED OUTSIDE OF THE VEHICLE AS THE VEHICLE BECAME RESISTANT TO ACCELERATION ATTEMPTS. THE VEHICLE WAS TAKEN TO THE DEALER WHO CONFIRMED THAT THE PCM MODULE FAILED AND THE ENGINE COILS WERE MELTED. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 81,000 AND THE CURRENT MILEAGE WAS 82,000.
2012
SERVICE BRAKES
MY 2012 FORD EDGE A YEAR OLD AND ONLY 9,350 MILES HAD A CATASTROPHIC BRAKE FAILURE WHILE I WAS TRYING TO GO DOWN STEEP HILL. LUCKILY THAT I REALIZED THE PROBLEM IMMEDIATELY SO I DID NOT HURT OTHERS OR MYSELF. I PROCEEDED TO CONSULT A LOCAL MECHANIC AND HE STATED THAT I HAVE A BOOSTER ISSUE AND I SHOULD NOT DRIVE MY CAR. I HAVE TOWED MY CAR TO THE NEAREST DEALER THE FOLLOWING DAY (TODAY). I HAVE BEEN WAITING TO HEAR FROM THE DEALER SERVICE ADVISOR SINCE 10 AM AND NO ONE HAS CONTACTED ME. I FINALLY DECIDED TO STAY ON HOLD SO I CAN TALK TO HIM IN PERSON. I HAVE BEEN ON HOLD MORE THAN 20 MINUTES. AFTER SEARCHING ON GOOGLE I REALIZED THIS IS A RECURRING PROBLEM AND FORD NEVER ISSUED ANY WARNING TO INFORM ITS CUSTOMER OF THE POTENTIAL LIFE DAMAGING SITUATION. I AM WILLING TO BET THAT FORD IS AWARE OF THIS ISSUE BUT THE COST OF RECALL OR NOTIFICATION IS WORTH MORE THAN CATASTROPHIC HUMAN LIFE LOSS DUE TO BRAKE FAILURE. *TR
