GVWR: Class 2F: 7,001 - 8,000 lb (3,175 - 3,629 kg)
Make: DODGE
Manufacturer: FCA CANADA INC.
Manufacturer Id: 995
Model: Ram Van
Model Year: 2000
Other Restraint System Info: Passenger Deactivate/Cutoff
Plant City: Windsor
Plant Company Name: Pillette Road Assembly
Plant Country: United States (USA)
Plant State: Ontario
Seat Belts All: Manual
Series2: L Series
Trim: 2500
Vehicle Type: TRUCK
Model year
COMPONENT
Complaint
1998
STEERING
TL*THE CONTACT OWNS A 1998 DODGE RAM VAN. WHILE PULLING INTO A PARKING SPACE AT AN UNKNOWN SPEED, THE CONTACT FELT A HARD VIBRATION AND HEARD A LOUD BANG. HE EXITED THE VEHICLE TO LOCATE THE ORIGIN OF THE SOUND, BUT WAS UNSUCCESSFUL. HE RE-ENTERED THE VEHICLE TO CONTINUE TO PARK WHEN ANOTHER LOUD SOUND OCCURRED. THE STEERING DID NOT RESPOND. HE EXITED THE VEHICLE AGAIN AND LOCATED A FAILURE WITH THE STEERING CONTROL ARM AND ITS COMPONENTS. THE CONTACT ALSO NOTICED THAT THE ENTIRE FRONT END WAS COMPLETELY RUSTED. HE CALLED A TOW TRUCK AND HAD THE VEHICLE TOWED TO A LOCAL DEALER. THE DEALER STATED THAT THERE BODY SHOP WOULD NOT REPAIR THE VEHICLE BECAUSE THEY DID NOT WANT TO BE RESPONSIBLE FOR ANY LIABILITY. THEY FURTHER STATED THAT THEY MAY BE ABLE TO LOCATE A COLLISION REPAIR SHOP TO PERFORM THE REPAIR WORK. THE CONTACT HAS NOT YET BEEN ABLE TO LOCATE A SHOP TO PERFORM THE NEEDED REPAIRS. THE VEHICLE IS CURRENTLY AT THE DEALER. THE FAILURE AND CURRENT MILEAGES WERE 140,000.
2000
STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
SEVERE PROBLEMS WITH STEERING SINCE PURCHASE. VEHICLE IS DIFFICULT TO CONTROL, GOES ALL OVER ROAD. DEALER CANNOT FIND ANYTHING WRONG. *AK CONSUMER STATES THERE ARE TRACKING PROBLEMS DUE TO REAR AXLE BEING MORE NARROW THAN THE FRONT AXLE, REAR END SWAYS CONSTANTLY. *SLC