GVWR: Class 2E: 6,001 - 7,000 lb (2,722 - 3,175 kg)
Make: DODGE
Manufacturer: FCA CANADA INC.
Manufacturer Id: 995
Model: Ram Van
Model Year: 1998
Other Engine Info: Sales Code:EHC
Plant City: Windsor
Plant Company Name: Pillette Road Assembly
Plant Country: United States (USA)
Plant State: Ontario
Trim: 1500
Vehicle Type: TRUCK
Model year
COMPONENT
Complaint
2001
AIR BAGS
TL* THE CONTACT OWNS A 2001 DODGE RAM VAN B350. THE CONTACT STATED THAT THE HORN AND CRUISE CONTROL WERE NONOPERATIONAL. HE ALSO STATED THAT THE AIR BAG LIGHT WOULD SPORADICALLY ILLUMINATE, SIMILAR TO THE FAILURE DESCRIBED IN NHTSA CAMPAIGN ID NUMBER: 01V153000 (AIR BAGS). THE DEALER WAS NOTIFIED WHO INFORMED THE CONTACT THAT HIS VEHICLE WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS CONTACTED WHO CONFIRMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGE WAS APPROXIMATELY 105,000.
1998
STEERING
TL*THE CONTACT OWNS A 1998 DODGE RAM VAN. WHILE PULLING INTO A PARKING SPACE AT AN UNKNOWN SPEED, THE CONTACT FELT A HARD VIBRATION AND HEARD A LOUD BANG. HE EXITED THE VEHICLE TO LOCATE THE ORIGIN OF THE SOUND, BUT WAS UNSUCCESSFUL. HE RE-ENTERED THE VEHICLE TO CONTINUE TO PARK WHEN ANOTHER LOUD SOUND OCCURRED. THE STEERING DID NOT RESPOND. HE EXITED THE VEHICLE AGAIN AND LOCATED A FAILURE WITH THE STEERING CONTROL ARM AND ITS COMPONENTS. THE CONTACT ALSO NOTICED THAT THE ENTIRE FRONT END WAS COMPLETELY RUSTED. HE CALLED A TOW TRUCK AND HAD THE VEHICLE TOWED TO A LOCAL DEALER. THE DEALER STATED THAT THERE BODY SHOP WOULD NOT REPAIR THE VEHICLE BECAUSE THEY DID NOT WANT TO BE RESPONSIBLE FOR ANY LIABILITY. THEY FURTHER STATED THAT THEY MAY BE ABLE TO LOCATE A COLLISION REPAIR SHOP TO PERFORM THE REPAIR WORK. THE CONTACT HAS NOT YET BEEN ABLE TO LOCATE A SHOP TO PERFORM THE NEEDED REPAIRS. THE VEHICLE IS CURRENTLY AT THE DEALER. THE FAILURE AND CURRENT MILEAGES WERE 140,000.