TL* THE CONTACT OWNS 2009 DODGE JOURNEY EQUIPPED WITH KUMHO KUSOLSK816 TIRES, SIZE 225/55/R19 DOT 27PJYA5M. THE CONTACT STATED THAT WHILE DRIVING AT HIGHWAY SPEEDS, THE VEHICLE SHOOK UNCONTROLLABLY. THE VEHICLE WAS PULLED OVER AND THE CONTACT NOTICED THAT THE TREAD ON THE FRONT DRIVERS TIRE WAS SEPARATING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE TREAD ON TWO ADDITIONAL TIRES WAS ALSO SEPARATING. THE TIRES WERE NOT REPAIRED OR REPLACED BECAUSE THERE WERE NO TIRES AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THEY WOULD MAKE ONE TIRE AVAILABLE FOR HER.THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 16,200.
2010
STEERING
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE WHEELS VIBRATED VIOLENTLY. THE CONTACT MENTIONED THAT HE REPLACED THE TIRES AND ROTORS HIMSELF IN ORDER TO REMEDY THE FAILURE. THE VEHICLE WAS THEN TAKEN TO THE DEALER HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSED THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 37,000 AND THE CURRENT MILEAGE WAS 61,605.