IN TWO YEARS, FIVE (5) TIMES FOR BRAKE PROBLEMS. WITH 3,000 TO 6,000 MILES BETWEEN EACH BROKE. TWO TIMES ENGINE SUPPORT MOUNT. TWO TIMES WITH POWER TRAIN PROBLEMS. TODAY (10/06/2011) THE JOURNEY 2009 R/T IS IN THE SERVICE CENTER OF ALBERIC COLON CHRYSLER/JEEP IN KENNEDY AVE, SAN JUAN PR FOR THE SAME PROBLEMS AND ALSO : FOR THE AIR CONDITIONER SYSTEM, SUSPENSION, MOTOR COOLING SYSTEM PROBLEMS,LEAKING GREASE IN THE BACK OF THE RIGHT FRONT WHEEL. AND GUESS!!!!!!, BRAKES AGAIN. BOTH, CHRYSLER AND THE DEALER HAS REFUSE TO OBEY THE LAW THAT SAYS, THEY HAVE TO PROVIDE A VEHICLE IN CASES THAT REPAIR LEAST MORE THAN 5 LABOR DAYS INCLUDING SATURDAY.ALSO, TO ADDED MORE PROBLEMS,[XXX](PR CHRYSLER SERVICE MANAGER), HAS REFUSED TO AUTHORIZE THE BRAKE REPAIR. SAYING THAT IS NORMAL, THAT A BRAKE SYSTEM THAT WAS REPAIR IN 02/16/2011 NEEDS TO BE REPAIR AGAIN IN 09/19/2011(22033 TO 30200 M). I HAVE BEING WITHOUT TRANSPORTATION FOR THREE WEEKS, CAUSING ME AN MY FAMILY A LOT OF PROBLEMS BECAUSE, IS OUR ONLY VEHICLE FOR ALL THE FAMILY MATTERS INCLUDING, THAT I AM A CARDIOVASCULAR PATIENT. " SOMEONE COULD TELL ME IS THESE SEEMS TO LOOK LIKE A BIG JUICY LEMON " QUESTION IS, WHO COULD HELP US WITH THIS GIANT ABUSIVE CORPORATIONS? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR
2013
AIR BAGS
TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE BACK AND SHOULDER. A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS TOWED TO A SALVAGE YARD. THE FAILURE AND CURRENT MILEAGE WAS 24,000.
