CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH STEERING. WHILE DRIVING SHE LOST CONTROL OF THE VEHICLE, AND WAS INVOLVED IN A COLLISION. UPON IMPACT, AIR BAGS DID NOT DEPLOY. MANUFACTURER WAS CONTACTED AND STATED THAT AN INDEPENDENT INVESTIGATOR WILL GO TO SEE THE VEHICLE, BUT NOTHING HAPPENED AFTER THAT.*AK
2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK
BRAKE PROBLEMS WITH MY 2002 DODGE DURANGO XLT PLUS. AT HIGH OR LOW SPEEDS WHEN YOU HAVE TO MAKE A SUDDEN STOP AND HIT THE BRAKES, THEY ATTEMPT TO GRAB BUT THEN LET GO, AND YOUR ONLY HOPE IS TO STOP IN TIME. I HAVE HAD THE BRAKES LOOKED AT BY 2 MECHANICS OTHER THAN THE DODGE DEALERSHIP(TIM PARKER OF HOT SPRINGS) AND BOTH SAY THAT THERE IS A DEFINITE PROBLEM WITH THE BRAKES. HOWEVER, AFTER SPENDING $300 FOR BRAKE PADS AND SEVERAL OTHER VISITS TO TIM PARKERS, THEY KEEP DENYING A PROBLEM AND TELL ME THAT IS JUST HOW THE BRAKES ARE ON THE DODGE. I ASKED THEM IF WHEN THAT 1 SMALL CHILD RUNS OUT IN THE STREET TO CATCH HIS BALL AND I AM THE UNLUCKY PERSON TO BE TRAVELING DOWN THAT STREET AND I APPLY THE BRAKES BUT CAN NOT STOP, IF THEY WOULD BE READY TO ACCEPT THEIR RESPONSIBLILITY. I HAVE COPIES OF ALL REPORTS FROM THEM STATING THERE IS NOTHING WRONG WITH THE BRAKES. I AM AFRAID TO DRIVE IT AT ALL BUT TRAVELEING 64 MILES A DAY IT IS NECESSARY. CAN SOMEONE PLEASE HELP ME? SURELY I AM NOT THE ONLY PERSON COMPLAINING OF THE BRAKES! *NM
