NOTICED CLUNKING SOUND IN FRONT OF 2005 DODGE GRAND CARAVAN WITH A WHINING SOUND. CONTACTED CHRYSLER REFERENCE # 15812736 AFTER FINDING ISSUE WITH POWER STEERING RACK AND SWAY BAR. I BELIEVE THIS TO BE A MANUFACTURER DEFECT THAT COULD RESULT IN FATALITY DUE TO STEERING DEFECT. DEALER REPAIRED DEFECT AT MY COST. TOTAL REPAIR COST WAS $1394.43. THE LOSS OF MY PEACE OF MIND WAS PRICELESS. *JB
2007
STEERING:GEAR BOX:SHAFT SECTOR
THE VEHICLE WAS NEW (922 MILES) AND WAS BEING DRIVEN IN STOP AND GO INTERSTATE TRAFFIC. STEERING WAS TOTALLY LOST. STEERING WHEEL ROTATED FREELY BUT HAD NO AFFECT ON VEHICLE CONTROL. VEHICLE WAS TRAVELING AT SLOW RATE OF SPEED, CONTROL WAS LOST AND VEHICLE CAME TO A STOP IN THE HIGHWAY CENTER MEDIAN. VEHICLE WAS TRANSPORTED TO ELK RIVER CHRYSLER FOR WARRANTY REPAIR. AFTER REMOVING STEERING COLUMN BOOT THE CHRYSLER TECHNICIAN FOUND THAT THE STEERING SHAFT WAS IMPROPERLY INSTALLED AT FACTORY. THE ROLL PIN WAS NOT INSTALLED IN THE RIGHT AREA OF THE SHAFT. THE ROLL PIN WAS REPLACED AND PROPERLY INSTALLED. *TR