I WAS IN THE PROCESS OF MAKING A LEFT HAND TURN WHEN MY STEERING WHEEL LOCKED WHEN I FINALLY GOT THE STEERING WHEEL TO LOOSEN AND MOVE BACK INTO PLACE I HEARD A LOUD POPPING SOUND. THEN MY CAR ON THE FRONT PASSENGER SIDE DROPPED TO THE GROUND DUE TO THE FRONT TIRE AXLE BRAKING WHICH CAUSED ME TO HIT THE BACK OF A PARK VEHICLE. THE BRAKE OF THE AXLE APPEARED TO CLEAN AS THOUGH THE AXLE WAS NEVER APART OF MY CAR. THE INCIDENT SCARED ME A LOT AND IT COULD HAVE BEEN A LOT WORSE. I DO NOT UNDERSTAND HOW THIS COULD HAVE HAPPENED ON 3 YEAR OLD CAR AND I DID NOT HAVE ANY REAL WARNING SIGNS PRIOR TO THIS. I WOULD LIKE TO GET THIS ISSUE RESOLVED AS I AM NOW WITHOUT MY CAR AND I HAVE TO FACE REPAIRING SOMEONE ELSE'S VEHICLE. *TR
2010
ELECTRICAL SYSTEM
OUR 2010 CHEVY TRAVERSE LTZ IS CURRENTLY IN THE SHOP REFERENCE HEATER/DEFROSTER NOT WORKING AND ENGINE LIGHT COMING ON. THE VEHICLE HAS BEEN IN THE SHOP SEVERAL TIMES THIS YEAR FOR AC PROBLEMS, FLUID LEAKS AND NUMEROUS SENSORS FAILING. THE STEERING PROBLEM WAS DISCUSSED WITH REPAIR FACILITY ON SEVERAL OCCASIONS. THE PROBLEM ACCORDING TO THEM COULD NOT BE DUPLICATED. WE HAD TO ASK THE DEALERSHIP PERSONAL TO PHYSICALLY SET IN THE VEHICLE AND ATTEMPT TO TURN THE STEERING WHEEL. A NEW POWER STEERING PUMP AND RETURN HOSE WAS REPLACED TOTAL COST $658.93. AT PRESENT THIS HAS SOLVED THE PROBLEM. APPROXIMATE TOTAL COST THIS YEAR FOR REPAIRS $3100.00. AT THIS POINT WE HAVE NO CONFIDENCE IN GENERAL MOTOR PRODUCTS OF ANYKIND. WE HAVE ALL DOCUMENTATION FOR THESE CLAIMS. *TR