I WAS ON THE 10 FREEWAY GOING APPROXIMATELY 70 MPH, I FELT MY CAR STARTING TO SHAKE. I MOVED OVER TO THE SLOW LANE AND AT THAT TIME THE TIRE TREAD ON MY LEFT REAR TIRE CAME COMPLETELY OFF AND DID SIGNIFICANT DAMAGE TO THE LEFT REAR SIDE. I CALLED AAA TO HAVE THE TIRE CHANGED AND WHEN THE TECHNICIAN ARRIVED HE CHECK THE AIR PRESSURE WHICH WAS 37 LBS. MY SPARE WAS PLACED ON MY VEHICLE AND I DROVE HOME. I CONTACTED AMERICAS TIRE CO. (I HAD TAKEN MY CAR IN MARCH 2008 TO PREPARE FOR A TRIP AND THEY ROTATED AND BALANCED MY TIRES AND I WAS GIVEN THE O.K.) I TOLD THE MANAGER OF MY PROBLEM AND HE REFERRED ME TO COPPER TIRE CO. I WAS SENT A CLAIM PACKAGE AND WAS TOLD TO MAIL THE TIRE BACK FOR INSPECTION. ON JULY 10 I RECEIVED A LETTER FROM WHICH STATED OUR CLAIM WAS DENIED. THE REASONS WHERE BECAUSE OUR TIRE HAD A LOOSE PATCH PLUG REPAIR AND WAS UNDERINFLATED. THEY ARE SAYING DUE TO THE PUNCTURE, WHICH THERE ISN'T ONE BECAUSE IT WAS REPAIRED IN 2006, THE TIRE FAILED. I CALLED AMERICAS TIRE AND TOLD THEM WHAT CRAWFORD HAD SAID ABOUT THE REPAIR AND THEY TOLD ME THAT THEY FOLLOW CALIF. LAW WHEN DOING A TIRE REPAIR. I WAS ALSO TOLD THE PATCH WOULD NOT CAUSE A SEPARATION OF THE TREAD, THAT IS CAUSED BY A COMPANY DEFECT. CRAWFORD CLAIMS THAT THEY TESTED THE TIRE AND REFUSE TO PROVIDE ME WITH ANY INFORMATION. MY TIRE WAS REPAIRED IN OCT. OF 2006, IF THIS WAS THE CASE MY TREAD WOULD HAVE SEPARATED A LONG TIME AGO. IT APPEARS CRAWFORD IS USING THIS AS AN EXCUSE NOT TO PAY THE OVER $2,000 WORTH OF DAMAGE TO MY CAR. CRAWFORD CLAIMS WHEN A FLAT TIRE IS REPAIRED WITH A PATCH IT AFFECT THE INTEGRITY OF THE TIRE. THIS IS NOTHING MORE THAN AN EXCUSE FOR CRAWFORD AND COOPER TO NOT PAY FOR THE DAMAGED TO MY CAR. I ALSO HAVE NOTICED THAT PRO COMP HAS HAD PROBLEMS WITH THE SAME STYLE ALL TERRAIN TIRE NO. LT265/75R16 THAT I CURRENTLY HAVE ON MY VEHICLE SO THIS IS NOT THE FIRST TIME THEY HAVE HAD PROBLEMS WITH TREAD SEPARATION WITH COOPER TIRES. *TR
2007
VISIBILITY:SUN ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2007 CHEVROLET TAHOE EQUIPPED WITH A WEBASTO HOLLANDIA TVS 900. THE CONTACT STATED THAT THE SUN ROOF WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 10E038000 (VISIBILITY:SUN ROOF ASSEMBLY). THE CONTACT WAS ATTEMPTING TO HAVE THE SUN ROOF REPAIRED FOR APPROXIMATELY FIVE MONTHS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE PARTS WOULD BE AVAILABLE WITHIN FOUR WEEKS. THE PARTS NECESSARY TO REPAIR THE SUN ROOF WERE NEVER DELIVERED. THE MANUFACTURER WAS AGAIN MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE PARTS WERE UNAVAILABLE. THE VIN WAS NOT AVAILABLE.