WHEN I APPLY MY BRAKES AT LOW SPEED THERE IS A ROTATIONAL NOISE IN THE REAR END. I FOUND OUT ON MY LAST RECALL VISIT THAT GM KNOWS OF THIS ISSUE AND SENT OUT A DOCUMENT, #PICA DATED 11/19/2012 SAYING THEY WERE WORKING ON THE PROBLEM. I HAVE CONTACTED GM TO SEE IF THEY HAVE RESOLVED THIS ISSUE. THEY REPORTED BACK TO ME, AFTER 3 WEEKS OF PHONE CONVERSATIONS AND TALKING TO MULTIPLE PERSONS, THAT THE REAR DRUMS HAVE TO BE RE-DESIGNED AND THAT THEY ARE WORKING ON THE FIX. I ASKED FOR A LETTER OR EMAIL SHOWING ME THE DATE MY CAR WILL BE FIXED AND THAT IT IS NOT A SAFETY ISSUE EVEN THOUGH THE PROBLEM IS WITH THE BRAKES. THEY REFUSED ME A LETTER OR EMAIL ON THIS ISSUE AND I ONLY TALK TO SOMEONE WITH A FIRST NAME. I HAVE HEARD THIS SAME NOISE SINCE 5/12/2012 BUT NOW IT IS GETTING LOUDER.
2013
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 CHEVROLET SONIC. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 32 MPH AND ATTEMPTING TO APPLY THE BRAKES, A GRINDING NOISE WAS HEARD AS THE BRAKES MALFUNCTIONED. THE DEALER WAS NOTIFIED OF THE DEFECT BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 8000.