GVWR: Class 2F: 7,001 - 8,000 lb (3,175 - 3,629 kg)
Make: CHEVROLET
Manufacturer: GENERAL MOTORS LLC
Manufacturer Id: 984
Model: Silverado
Model Year: 2000
Other Engine Info: Iron
Plant City: Fort Wayne
Plant Company Name: GM Truck Group
Plant Country: United States (USA)
Plant State: Indiana
Series: 2500 (3/4 ton)
Vehicle Type: TRUCK
Model year
COMPONENT
Complaint
1999
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 1999 CHEVROLET SILVERADO 2500. THE CONTACT STATED WHEN HE DEPRESSED THE BRAKES, THE PEDAL EXTENDED TO THE FLOOR ABNORMALLY. HE THEN INSPECTED THE VEHICLE AND FOUND BRAKE FLUID LEAKING ONTO THE GROUND. THE VEHICLE WAS TOWED TO THE DEALER WHO PERFORMED A DIAGNOSTIC TEST WHICH INDICATED THAT THE BRAKE LINES WERE CORRODED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 80,000.
2000
ELECTRICAL SYSTEM
TOTAL ELECTRICAL SYSTEM SHUTDOWN DUE TO FAILURE/ACTIVATION OF PASSLOCK SECURITY SYSTEM ON 2000 CHEVROLET K2500 CREW CAB (7.4L ENGINE/AUTOMATIC/4X4) WHILE VEHICLE IS BEING OPERATED AT HIGHWAY SPEED. ENGINE CAN NOT BE RESTARTED WITHOUT BRINGING VEHICLE TO COMPLETE STOP AND PLACING SHIFTER IN "PARK". LOSS OF LIFE, SERIOUS INJURY, AND/OR LOSS OF PROPERTY CAN OCCUR DURING PERFORMANCE OF BRINGING VEHICLE TO COMPLETE STOP WITHOUT ENGINE POWER AVAILABLE. INCIDENT OCCURRED TWICE AND WITHOUT WARNING ON 8/29/03 WHILE AT HIGHWAY SPEEDS. DEALER ATTEMPTED REPAIRS ON 8/31/03 WITH GUIDANCE FROM CHEVROLET TECHNICAL ASSISTANCE. SUITABILITY OF REPAIR NOT GUARANTEED BY DEALER. OWNER REQUESTED DEALER TO DISABLE PASSLOCK SYSTEM. DEALER COULD NOT DISABLE SYSTEM AND INFORMED OWNER THAT CHEVROLET CORPORATE WOULD NOT PROVIDE DEALER WITH INFORMATION ON HOW TO SERVICE, REPAIR, OR DISABLE PASSLOCK SYSTEM. DEALER AND CHEVROLET TECHNICAL ASSISTANCE DETERMINED THAT IGNITION SWITCH COULD BE AT FAULT AND CAUSING VOLTAGE CUTOFF TO PASSLOCK, THEREBY ACTIVATING PASSLOCK. DEALER REPLACED IGNITION SWITCH. OWNER TOOK POSSESSION OF VEHICLE AND DROVE 475 MILES AT WHICH POINT COMPLETE ELECTRICAL FAILURE OCCURRED ON 8/1/03 AND AT HIGHWAY SPEED. VEHICLE WAS ABLE TO BE RESTARTED AFTER BRINGING TO COMPLETE STOP, PUTTING TRANSMISSION IN "PARK", AND TIGHTENING BATTERY POSITIVE ELECTRICAL CABLE. APPARENT CAUSE OF PASSLOCK ACTIVATION WAS LOSS OF BATTERY VOLTAGE. ORIGINAL DIAGNOSIS MADE BY DEALER AND CHEVROLET TECHNICAL ASSISTANCE INCORRECT - IGNITION SWITCH NOT AT FAULT. REPEATED ATTEMPTS BY OWNER TO CONTACT CHEVROLET CUSTOMER ASSISTANCE CENTER ON OPERATIONAL PARAMETERS OF PASSLOCK SYSTEM AND DISABLING INSTRUCTIONS UNSUCCESSFUL. OWNER NOTIFIED BY CHEVROLET THAT "WE (GENERAL MOTORS) WILL NO LONGER ADDRESS ADDITIONAL MESSAGES ON THIS SUBJECT." DEALER COOPERATIVE, BUT ALSO UNABLE TO ASSIST FURTHER. *NLM