SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
CAR WAS VIBRATING WHEN BREAKS APPLIED ESPECIALLY AT SPEEDS OVER 45 MPH. PROBLEM WITH ROTORS BEING WARPED, WRINKLED AND WAVY ACCORDING TO DEALER SERVICE. HAD TO HAVE FRONT ROTORS REPLACED AT 17,000 MILES ON AUG 6TH 2002. ON MAY 23RD 2003 HAD TO HAVE FRONT ROTORS AND REAR ROTORS REPLACED AGAIN AT 28,000 MILES. CAR IS BEGINNING TO VIBRATE AGAIN MILEAGE IS 42,000.00 . I FEEL THAT THERE IS A PROBLEM WITH THIS CAR AND SHOULDN'T HAVE TO HAVE THE ROTORS REPLACED EVERY FEW THOUSAND MILES. *AK
2006
ENGINE AND ENGINE COOLING:COOLING SYSTEM
I'M A FAITHFUL CUSTOMER OF S&J SINCE CHILDHOOD AND MY MOTHER PURCHASED HER VEHICLES THERE. UP TO THIS POINT I THOUGHT I COULD TRUST YOUR SERVICE DEPARTMENT TO DO HONEST WORK ON MY 2006 CHEVY IMPALA. INDEED THIS DID NOT HAPPEN! MY VEHICLE HAS RETURNED ABOUT 8 TIMES FOR SAME OR SIMILAR PROBLEM. FERNADO IS A GREAT CUSTOMER ATTENDANT, BUT HE DOES NOT WORK ON MY CAR, SO WHAT I FEEL IS NOT DIRECTED TOWARDS HIM. HERE IS A LIST OF CHAIN OF EVENTS THAT I HAVE INQUIRED SINCE OWNERSHIP OF MY "NEW-USED" CHEVY IN FEB. 2007. I HAVE A NEW CHEVY IMPALA. WITHIN A YEAR OF OWNERSHIP, THE CAR HAS BEEN TO THE DEALER 8 TIMES FOR MAJOR REPAIRS (NONE DUE TO MY OWN FAULT)! *TR