Other Engine Info: Book Code: P, Turbo HO, Aluminium GME
Plant City: Lordstown
Plant Company Name: GMNA
Plant Country: United States (USA)
Plant State: Ohio
Seat Belts All: Manual
Series: 2LT (Automatic)
TPMS: Direct
Transmission Style: Automatic
Turbo: Yes
Valve Train Design: Dual Overhead Cam (DOHC)
Vehicle Type: PASSENGER CAR
Model year
COMPONENT
Complaint
2011
POWER TRAIN:MANUAL TRANSMISSION
I BOUGHT A BRAND NEW 2011 CHEVY CRUZE LS. AFTER ABOUT TWO WEEKS OF DRIVING THE VEHICLE I NOTICE THAT WHEN DRIVING IT IN MANUAL AND COMING TO A STOP THE CAR WOULD VIOLENTLY SHIFT INTO FIRST GEAR. I TOOK THE CAR BACK TO THE DEALERSHIP AND THEY CONTACTED GM. THEY ALSO TEST DROVE EVERY CHEVY CRUZE LS MODEL AND NON-TURBO ENGINE CRUZE THEY HAD IN STOCK AND FOUND THE SAME PROBLEM. THEY CONTACTED GM AGAIN AND GM INFORMED THEM THAT THEY WERE AWARE OF THE PROBLEM WITH THE LS AN NON-TURBO ENGINE MODELS AND THAT THEY DO NOT HAVE A SOLUTION OF FIX TO THE PROBLEM. I THEN CONTACTED GM AND ASKED THEM ABOUT THEIR 30 DAY GUARANTEE ON THEIR VEHICLES. THEY THEN INFORMED ME THAT THEY DO HAVE THAT POLICY BUT UNFORTUNATELY WOULD NOT HONOR IT BECAUSE OF MY CASE. WHEN I ASKED THEM WHAT THEY PLANNED TO DO ABOUT THE PROBLEM THEY INFORMED ME THAT THEY WILL CONTINUE TO SELL THE VEHICLE AND RECALL THEM LATER WHEN THEY ARE ABLE TO FIND A SOLUTION OF FIX TO THE PROBLEM. THE CAR NOW HAS 1000 MILES ON IT AND I AM AFRAID TO DRIVE THE CAR WITH MY FAMILY IN IT FOR FEAR THAT SOMETHING WILL HAPPEN WHILE I AM DRIVING. I THINK IT IS RIDICULOUS THAT GM IS AWARE OF THE PROBLEM AND WILL NOT RECALL THAT AFFECTED MODELS. I ALSO FIND IT VERY DISHEARTENING THAT GM DOES NOT HONOR THEIR CUSTOMERS LIKE THEY ARE ALWAYS ADVERTISING THEY DO. *TR
2012
STEERING
UP TO THIS POINT HIGH PRAISE FOR THE CRUZE IN GENERAL BUT I RECENTLY NOTICED MY 2012 CHEVY CRUZE ECO HAS BEGUN TO HAVE STEERING ISSUES. THIS BEGAN AT AROUND 16000 MILES AND BEGAN SOMETIME AFTER THE OIL PAN RECALL WORK WAS DONE AT THE DEALER . (BUT APPROXIMATELY 6000 MILES AFTER THAT SO I CAN'T DEFINITELY ATTRIBUTE IT TO THAT). TIRE ROTATION WAS RECENTLY PERFORMED AT THE DEALER AS WELL. THE CAR HAS A SLIGHT PULL IN ONE DIRECTION AND WHEN THE STEERING IS CORRECTED THERE IS A PERCEPTIBLE "JERK" TO THE OTHER DIRECTION. SIMILAR TO A STEERING WHEEL POSITION SENSOR SYMPTOM I HAD ON AN OLDER VEHICLE. FEELS LIKE THE POWER STEERING "SKIPS" OR HAS A DEAD SPOT. L LOOKED THIS UP BEFORE TAKING IT TO THE DEALER AND SAW MANY OTHERS HAD A SIMILAR ISSUE SO I THOUGHT I'D FILE A COMMENT. *TR