POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
TL* THE CONTACT OWNS A 2006 BUICK LUCERNE. WHILE DRIVING THE VEHICLE IT PULLED TO THE RIGHT CONTINOUSLY. THE DEALER REPAIRED THE VEHICLE ON 2/15/07 AND THE FAILURE RECURRED. THE CONTACT BELIEVED THE FAILURE WAS THE TORQUE CONVERTER. THE FAILURE MILEAGE WAS 200. THE CURRENT MILEAGE WAS 7,500. *AK
2010
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
TL-THE CONTACT OWNS A 2010 BUICK LUCERNE. THE CONTACT STATED THAT THE HEAD RESTRAINTS WERE IMPROPERLY SHAPED. THEY LEANED SO FAR FORWARD THAT HE COULD NOT SIT COMFORTABLY IN HIS SEAT AND WAS HIT IN THE BACK OF THE HEAD WHEN HE TRIED TO SIT BACK IN THE SEAT. WHEN HE TOOK THE VEHICLE TO THE DEALERSHIP, THE DEALER SWITCHED THE DRIVER AND PASSENGER HEAD RESTS. HE CALLED THE MANUFACTURER WHO TOOK A COMPLAINT BUT OFFERED NO FURTHER ASSISTANCE TO-DATE. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT MILEAGE WAS APPROXIMATELY 400. THE FAILURE MILEAGE WAS 40-BK
