Other Engine Info: ALUM, VVT: Variable Valve Timing.
Plant City: Fairfax
Plant Company Name: GMNA
Plant Country: United States (USA)
Plant State: Kansas
Seat Belts All: Manual
Series: CXL
TPMS: Direct
Valve Train Design: Dual Overhead Cam (DOHC)
Vehicle Type: PASSENGER CAR
Windows: 4
Model year
COMPONENT
Complaint
2008
LATCHES/LOCKS/LINKAGES
THE POWER DOOR LOCKS DO NOT WORK EITHER WITH DOOR SWITCHES OR THE REMOTE FAB. ONLY WAY TO LOCK OR UNLOCK DOORS IS TO MANUALLY LOCK OR UNLOCK DOORS, EXCEPT ONE DOOR WHICH WILL LOCK AND UNLOCK WITH KEY. REMOTE START DOESN'T WORK BECAUSE DOOR CAN'T BE LOCKED WITH FAB. TOOK TO DEALER AND WAS TOLD THAT 3 DOORS NEEDED TO HAVE THE ACTUATORS REPLACED. PRICED OVER $750.00. DEALER, EMERSON CHEVY-BUICK OFFERED NO ASSISTANCE. IT SEEMS TO ME THAT THERE ARE PROBLEMS WITH THE CONTROL UNIT THAT SENDS SIGNALS TO ACTUATORS, BOTH BY DOOR SWITCHES AND THE FAB. BASED ON THE COMPLAINTS FILED I AM NOT ALONE. THIS VERY EXPENSIVE PROBLEM, BUT A SEVERE SAFETY ISSUE AS DRIVER'S DOOR DOES NOT UNLOCK WHEN KEY REMOVED AFTER STOPPING.-[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
2011
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. WHILE ATTEMPTING TO PARK THE VEHICLE, THE CONTACT COULD NOT SEE THE FRONT END OF THE VEHICLE HOOD, FENDERS, AND BUMPER OR THE GROUND IN ORDER TO VERIFY WHEN TO STOP. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE SALES MANAGER ADVISED THE CONTACT TO INSTALL A BACK UP BUMPER CAMERA TO THE FRONT BUMPER TO ASSIST. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1,050 . THE CONSUMER STATED WHERE THE HOOD AND DASH MEET AT THE WINDSHIELD, BOTH ARE RISING AND THE WINDSHIELD WIPERS SIT ON TOP OF THAT. IT IS DESIGNED FOR RECESSED WIPERS, BUT THE BLADES ARE NOT RECESSED. THEY SIT ABOVE THE HIGH PART OF THE DASH. ONE THIRD OF THE HOOD SURFACE WOULD BE INVISIBLE WITHOUT WIPER BLADES. TO SEE THE HOOD TOP SURFACE, THE CONSUMER MUST RAISE THE SEAT AND PLACE IT FORWARD, SO HE CAN HIS CHIN OVER THE TOP OF THE STEERING WHEEL. UPDATED 10/28/11 UPDATED 11/09/2011 *LN