TL* THE CONTACT OWNS A 2006 BMW X5. THE CONTACT STATED THE OCCUPANCY DETECTION MAT WHICH WAS LOCATED IN THE PASSENGER OR DRIVER SEAT THAT INFORMS THE COMPUTER THAT A PERSON WAS IN THE SEAT FAILED. THE FAILURE RENDERED THE AIR BAGS INOPERABLE AND ALSO CAUSED THE SEAT BELT LIGHTS TO ILLUMINATE AS IF A PERSON WAS SITTING IN THE SEAT WHEN IT WAS UNOCCUPIED. THE VEHICLE WAS TAKEN TO THE DEALER ON MORE THAN ONE OCCASION AND THEY PERFORMED A DIAGNOSTIC TEST BUT THE COMPUTER DISPLAYED NO CODES; THEREFORE, THEY COULD NOT REPAIR THE FAILURE OR DUPLICATE IT. THE MANUFACTURER ADVISED HIM TO TAKE THE VEHICLE BACK TO THE DEALER BUT THEY WOULD NOT HONOR THE REQUEST. THE FAILURE MILEAGE WAS 38,000 THE CURRENT MILEAGE WAS 67,000.
