Other Restraint System Info: Dr. Supplemental System (SRS)
Plant City: Regensburg
Plant Country: Germany
Seat Belts All: Manual
Series: 3 Series
Vehicle Type: PASSENGER CAR
Model year
COMPONENT
Complaint
9999
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
BMW 328XI HEAD REST EXTENDING TOO FAR FORWARD. *KB THE CONSUMER STATED SITTING COMPLETELY AGAINST THE BACK OF THE SEAT, THE HEAD REST BENDS THE NECK AND FORCES THE DRIVER TO LOOK AT THE FLOOR. THE CONSUMER WROTE TO BMW ASKING THEM TO CHANGE THE HEAD RESTS AND THEY RESPONDED BY SAYING THERE WAS NOTHING WRONG WITH THE VEHICLE AND SINCE HE WAS UNDER CONTRACT, HE WAS FORBIDDEN TO MAKE ANY CHANGES. *JB