Ownership Cost for
Estimated: $ over the next 5 years
| Year 1 | Year 2 | Year 3 | Year 4 | Year 5 | Total | |
|---|---|---|---|---|---|---|
| Depreciation | $ | $ | $ | $ | $ | $ |
| Insurance | $ | $ | $ | $ | $ | $ |
| Fuel | $ | $ | $ | $ | $ | $ |
| Maintenance | $ | $ | $ | $ | $ | $ |
| Repairs | $ | $ | $ | $ | $ | $ |
| Taxes & Fees | $ | $ | $ | $ | $ | $ |
| Total Ownership Costs | $ | $ | $ | $ | $ | $ |
| Model year | COMPONENT | Complaint |
| 1996 | SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT | THIS LETTER WAS SENT TO ACURA: HAVE A 1996 ACURA 2.5 TL THAT WAS PURCHASED AT RADLEY ACURA. MY VIN # [XXX]. I NOW KNOW THAT THERE WAS A RECALL AND SAW THAT AN ACURA 2.5 TL VIN # [XXX] COLLAPSED DUE TO THE LOWER JOINT BREAKING ON MAY 22, 2003. I HAD TO REPLACE MY LOWER BALL JOINTS ON THE FRONT OF MY CAR ON 11/19/2003. AS I DROVE INTO THE CAR DEALERSHIP, I WAS NOT DRIVING ON A ROUGH ROAD SURFACE. I MENTIONED NOTHING ABOUT DRIVING ON A ROUGH ROAD SURFACE. MY CAR WAS MAKING A VERY LOUD NOISE WHEN I DROVE INTO THE SURFACE AREA. FOR THE PAST 3 YEARS I TOLD THE RADLEY DEALERSHIP ABOUT THE NOISE IN MY PASSENGER FRONT SUSPENSION. EACH TIME THEY TOLD ME THEY WOULD LUBRICATE THE AREA BECAUSE THE BUSHINGS NEEDED LUBRICATION. NO ONE EVER TOLD ME THAT THEY WOULD CHECK THE BALL JOINTS. PAM VAUGHAN (ACURA SERVICE ADVISOR) SHOULD REMEMBER THAT MY VEHICLE WAS LUBRICATED BECAUSE I TALKED WITH HER EACH TIME I HAD THE PROBLEM. AT THIS TIME MY CAR WAS STILL UNDER WARRANTY BECAUSE I HAD PURCHASED AN EXTRA 3-YEAR WARRANTY ON THE CAR. I DID HAVE A PROBLEM WITH A NOISE IN MY FRONT SUSPENSION AS EARLY AS 7/22/96 (SEE RECEIPT). RADLEY SAID THEY JUST TIGHTENED THE SUSPENSION. THE DEALERSHIP DID NOT HAVE THE PARTS TO REPLACE THE BALL JOINTS AND THEY DID NOT HAVE A LOANER CAR TO GIVE ME SO THAT I COULD LEAVE THE CAR. NOT UNTIL I READ THE RECALL NOTICE AFTER THE REPAIR THAT 124,875 CARS WERE RECALLED THAT I REALIZED THAT I SHOULD NOT HAVE DRIVEN THAT CAR HOME BECAUSE THE BALL JOINT COULD HAVE SEPARATED CAUSING THE FRONT SUSPENSION TO COLLAPSE AND STEERING CONTROLLABILITY TO BE REDUCED. THE DEALERSHIP SHOULD HAVE INFORMED ME OF THIS.*AK UPDATED 07/30/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) |
| 1999 | ELECTRICAL SYSTEM:IGNITION:SWITCH | TL*THE CONTACT OWNS A 1999 ACURA 3.2TL. THE CONTACT RECEIVED RECALL REPAIRS (NHTSA CAMPAIGN ID NUMBER 02V12000: ELECTRICAL SYSTEM: IGNITION: SWITCH) DUE TO A FAULTY IGNITION SWITCH. LATER, WHILE DRIVING 30 MPH, THE VEHICLE STALLED IN THE MIDDLE OF THE ROAD. HE WAS ABLE TO MOVE THE VEHICLE TO THE SIDE OF THE ROAD AND RESTART THE VEHICLE. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED ALTHOUGH THEY WERE AWARE OF THE PROBLEM WITH THE IGNITION SWITCH, THEY WOULD NOT COVER ANY COSTS FOR THE REPAIR. THE CONTACT WAS NOT CONVINCED THAT THE DEALER ACCURATELY REPAIRED THE VEHICLE UNDER THE RECALL. THE CONTACT IS CONCERNED THAT HIS SAFETY WAS AT RISK WHILE DRIVING THE VEHICLE. THE FAILURE MILEAGE WAS 101,000 AND THE CURRENT MILEAGE WAS UNKNOWN. UPDATED 08/19/10*BF UPDATED 08/23/10*JB |
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