POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
TL*THE CONTACT OWNS A 2001 ACURA MDX. WHILE DRIVING THE VEHICLE, THE CONTACT NOTICED THAT THE CHECK ENGINE LIGHT HAD APPEARED ON THE DASHBOARD. THE ACURA DEALER INFORMED HIM THAT THE TRANSMISSION NEEDED TO BE REPLACED DUE TO THE TORQUE CONVERTER. THE VEHICLE HAS NOT BEEN REPAIRED AND THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 215,000.
2010
SERVICE BRAKES
I AM WRITING WITH RESPECT TO A DEFECT IN A 2010 ACURA MDX (VEHICLE ID #: [XXX]) THAT I PREVIOUSLY LEASED. ON AUGUST 27, 2012, MY WIFE WAS DRIVING SAID VEHICLE ON THE MERRITT PARKWAY IN CT. THE ELECTRICAL SYSTEM AND ENGINE OF THE VEHICLE COMPLETELY SHUT DOWN WHILE THE CAR WAS IN MOTION AND MY WIFE LOST CONTROL OF THE CAR AND COULD NOT BRING THE CAR TO A STOP AND EVENTUALLY THE CAR ROLLED TO A STOP. MY WIFE WAS TERRIFIED BY THE INCIDENT AND CALLED 9-1-1. AFTER WAITING A WHILE, THE CAR WAS ABLE TO BE RESTARTED AND WE BROUGHT IT TO THE DEALER WHERE WE HAD LEASED THE AUTOMOBILE. THE DEALER RAN A SERIES OF TESTS BUT COULD NOT IDENTIFY A REASON FOR WHAT HAPPENED, AND DROVE THE CAR FOR SEVERAL MINUTES, BUT TOLD US THEY COULD NOT REPLICATE THE PROBLEM. WE WERE, OF COURSE, NO LONGER COMFORTABLE DRIVING THE VEHICLE AND IMMEDIATELY TERMINATED THE LEASE. I SUBSEQUENTLY HAD A SERIES OF COMMUNICATIONS WITH ACURA CLIENT RELATIONS AT 1919 TORRANCE BLVD. M/S 500-2N7E, TORRANCE, CA 90501-2746 (800-382-2238) DURING WHICH I ULTIMATELY LEARNED THAT THERE WERE ADDITIONAL TESTS THAT ACURA COULD HAVE PERFORMED TO DETERMINE THE CAUSE OF THE PROBLEM. I INQUIRED AS TO WHAT THOSE TESTS WERE, WHETHER THOSE TESTS WERE PERFORMED ON THE CAR AND, IF SO, WHAT THE TEST RESULTS SHOWED, AND IF THE CAR WAS ULTIMATELY REPAIRED. HOWEVER, I DID NOT RECEIVE ANY RESPONSE FROM ACURA. ACCORDINGLY, I AM WRITING TO ADVISE THE NHTSA OF THE ABOVE, AND TO SEEK THE ASSISTANCE OF THE NHTSA IN OBTAINING ANSWERS TO THE QUESTIONS THAT I HAVE ASKED ACURA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR
