Other Engine Info: 50-St./Can. LEV emission.
Emissions Certification Test Group: 1VWXV02.0227 / 1VWXV02.0223
Other Restraint System Info: Active Seat Belt
Plant City: Puebla
Plant Country: Mexico
Seat Belts All: Manual
Series: GLS
Vehicle Type: PASSENGER CAR
Model year
COMPONENT
Complaint
1997
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION ORIGINALLY STARTED OUT NOT SHIFTING INTO DRIVE UNTIL THE CAR REACHED 50 MPH. I HAVE REPEATEDLY COMPLAINED OF THIS PROBLEM OVER THE PAST 4 YEARS AND NOW MY CAR IS AT THE POINT THAT I HAVE TO PARK ON AN INCLINE SO THAT WHEN I START MY CAR AND GO FORWARD I JUST HOPE IT GOES INTO GEAR, IT WILL ROLL SLOWLY, AND AFTER IT WARMS UP, EVEN IN 70 DEGREE WEATHER OR ABOVE IT IS A PRAYER IF IT STARTS. GOING INTO REVERSE IS NOT A GIVEN. DON'T EVEN GO THERE. TWO DEALERSHIP SERVICE MANAGERS SAY THAT IT IS A TRANSMISSION PROBLEM AND THAT THE MFG. SHOULD REPLACE THE TRANSMISSION, HOWEVER THEY DECLINE TO DO SO. I HAVE TO BE IN TRAFFIC AND TO TAKE OFF PUTS ME IN DANGER AND OTHER DRIVERS. MID AMERICA MOTORS ON NO. LINDBERGH SAYS THAT IT HAS TO BE FIXED. SUNTRUP WHO SOLD THE CAR DOESN'T WANT ANYTHING ELSE TO DO WITH THIS CAR, EVEN THOUGH PHYLLIS SUNTRUP SERVICE COORDINATOR KNOWS THAT VOLKSWAGEN SHOULD FIX IT, HER HANDS ARE TIED. AFTER WE HAVE HAD TWO OTHER DEALERSHIPS LOOK AT THE PROBLEM, WE NOW KNOW AND DISTRUST SUNTRUP TO DO ANYWORK ON THE CAR. I WANT MY CAR FIXED, BEFORE I AM KILLED IN IT. I HAVE CONSISTENTLY ASKED FOR THIS PROBLEM TO BE FIXED OVER THE LAST 4 YEARS, NOW I AM RUNNING OUT OF TIME. BOB AT MID AMERICA SAYS I SHOULD TAKE THIS HIGHER AND YOU GUYS ARE IT. WHEN I BOUGHT THIS THE ADVERTISEMENT WAS BASED ON YOU COULD DRIVE THIS VEHICLE FOR 200,000 MILES. PLEASE HELP ME, BELIEVE IT OR NOT I AM A ONE CAR FAMILY WHICH IS UNHEARD OF TODAY, BUT WE ARE, AND WE JUST WANT IT TO WORK PROPERLY. MY FIRST AND LAST VOLKSWAGEN. *AK
2001
FUEL SYSTEM, DIESEL
LAST WEEK ON 6-20-03 I PULLED OUT ONTO STATE ROAD 2 IN VALPARAISO AND MY 2001 VOLKSWAGEN JETTA TDI WOULD NOT ACCELERATE. I HAD MY 6-YEAR-OLD SON IN THE CAR AND HAD TO PULL OVER TO THE SHOULDER OF THE ROAD TO AVOID BEING HIT. THE CAR IS UNDRIVEABLE. A MECHANIC HAS DIAGNOSED THE PROBLEM AS A FAULTY TURBO DIESEL SYSTEM. THIS SYSTEM WAS INSTALLED NEW IN THE 2001 JETTA AND HAD PREVIOUSLY NEVER BEEN INSTALLED IN ANY OTHER VOLKSWAGEN. MY MECHANIC INDICATES THE NEW SYSTEM IS FAULTY AND AS A RESULT, FUEL IS NOT BURNED CLEANLY. THE ENTIRE ENGINE, INTAKE MANIFOLD, AND VALVES ARE CLOGGED WITH CARBON. I HAVE BEEN TOLD I NEED A NEW ENGINE. MY MECHANIC HAS DIAGNOSED THE SAME PROBLEM IN OTHER 2001 JETTAS AND STATES THAT THE PROBLEM SEEMS TO HIM TO BE UNIVERSAL IN THIS YEAR AND MODEL. THIS CAR IS ONLY TWO YEARS OLD AND I OWE $15,000 ON IT. IT ONLY HAS 47,000 MILES ON IT. VOLKSWAGEN REFUSES TO ACKNOWLEDGE THERE'S A PROBLEM. I FEAR PEOPLE ARE GOING TO BE KILLED IN THIS CAR IF THE PROBLEM IS NOT IDENTIFIED AND RECTIFIED. *JB