WE HAVE OWNED THE LR3 MODEL OF LAND ROVER SINCE DEC. 2004, AND SINCE THE CAR WAS SIX MONTHS UP TO THE PRESENT DAY, THE CARE EXPERIENCES TOTAL SYSTEM FAILURE AT ANY GIVEN RANDOM POINT IN TIME. WHEN THIS FAILURE OCCURS ONE CAN NOT CONTROL THE CAR, CAN NOT BRAKE, CAN NOT ACCELERATE, IT JUST FREEZES, AND STALLS ON YOU. I WAS DRIVING ON THE HIGHWAY IN JUNE WHEN THIS FIRST HAPPENED AND THIS OCCURRED TO ME THREE TIMES IN A ROW WITHIN HOURS. I HAD TO WAIT FOR THE CAR TO KICK ITSELF OUT OF ITS FROZEN TRANCE AND REGAINED CONTROL. TOOK IT THE NEXT DAY TO THE SERVICE AND THEY COULD NOT RE-CREATE THE PROBLEM SO THEY DID NOTHING. I ALSO FELT THEY DID NOT TAKE MY COMPLAINT SERIOUSLY. IT HAPPENED AGAIN IN AUGUST AND THEN IN SEPTEMBER AND THEY SAID THE CAR NEEDED SOFTWARE UPDATING, OR AT LEAST THAT WAS THE EXCUSE THEY GAVE TO ME THAT OCCASION. I KEPT EXPRESSING MY CONCERNS THAT IT WAS MORE THAN SOFTWARE BUT TO NO AVAIL. THEN SOON AFTER, I COULD NOT TURN THE CAR ON, THE CAR WOULD STALL WITH FREQUENCY AND SOME MORE COMPLETE FAILURES. SO AGAIN I TOOK IT BACK IN, AND THEY EXPERIENCED THIS FAILURE CONDITION TWICE IN THEIR OWN SERVICE AREA. THE CAR WAS IN SERVICE FOR ALMOST TWO WEEKS AND THEY CONCLUDED IT WAS "CABLE" TROUBLES. THERE IS NO GUARANTEE IN OUR OPINION THAT THIS WILL NOT HAPPEN AGAIN AND IF IT DOES THIS SERIOUSLY POSES A THREAT OF LIFE OR RISK OF INJURY NOT ONLY TO ME, MY SPOUSE, BUT ALSO TO MY CHILDREN, OR OTHERS ON THE ROAD. I AM NOT WILLING TO TAKE THAT GAMBLE AND WE ARE IN DISCUSSIONS ON REPLACING THE VEHICLE OR IF ALL ELSE FAILS WE WILL GO TO LITIGATION. *NM
2008
FUEL SYSTEM, GASOLINE
DURING HOT SUMMER MONTHS, VEHICLE EMITS VERY STRONG GAS FUMES AFTER DRIVING. IT ONLY HAPPENS IF THERE IS 1/2 TANK OR MORE OF FUEL. THIS HAS HAPPENED AT LEAST A DOZEN TIMES, AND ALSO OCCURRED ON THE THREE-YEAR OLDER MODEL THAT I HAD OF THE SAME VEHICLE. SUPPOSEDLY, THE FUEL SYSTEM WAS RE-DESIGNED FOR THE '08 MODEL, BUT THE SYMPTOMS ARE EXACTLY THE SAME. ACCORDING TO THE SERVICE REP., SHE HAS THREE OTHER CUSTOMERS WITH THE SAME COMPLAINT. THE FUMES CAN GET SO BAD THAT I AM AFRAID TO PARK IT IN MY GARAGE FOR FEAR OF THE WATER HEATER IGNITING THE FUMES. THE FUMES ARE NOTICEABLE IN THE FAMILY ROOM OF MY HOUSE, AS WELL AS THE BEDROOMS ABOVE. IF THE VEHICLE IS OUT SIDE, YOU CAN SMELL GAS FROM TWENTY FEET AWAY. WHEN IN STOP AND GO TRAFFIC, THE FUMES WILL ENTER INTO THE PASSENGER COMPARTMENT. THE DEALER INSPECTED THE VEHICLE AND COULD NOT FIND ANYTHING WRONG. LATER IN THE DAY, AFTER PICKING UP THE VEHICLE, THE GASSING HAPPENED AGAIN. THE VEHICLE WAS RETURNED TO THE DEALER ON 8/17/09 AGAIN TO HAVE THE PROBLEM CORRECTED. THEY TOLD ME THAT THE ONLY WAY THEY COULD FIX WAS IF THEY COULD RE-CREATE THE PROBLEM. THEY HAVE HAD THE VEHICLE FOR FOUR DAYS, DURING TEMPERATURES OF 105 DEGREES OR MORE, AND STILL SAY THAT IT IS NOT EMITTING GAS FUMES. SUPPOSEDLY, THE ENTIRE FUEL SYSTEM HAS BEEN INSPECTED, WITH NO DEFECTS NOTICED. THEY ALSO INFORMED ME THAT SOME OFF-GASSING IS TO BE EXPECTED, SO EVEN IF IT DOES ACT UP, THERE IS MOST LIKELY NOTHING THEY CAN DO ABOUT IT. *TR