TL* THE CONTACT OWNS A 2011 GMC TERRAIN. THE CONTACT STATED THAT THE NIGHT VISION ON THE REAR VIEW MIRROR WAS DIFFICULT TO SEE OUT OF. THE VEHICLE WAS TAKEN TO THE DEALER AND THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 150 AND THE CURRENT MILEAGE WAS 793. UPDATED 10/14/11 *BF THE CONSUMER STATED THE WINDOWS ARE HEAVILY TINTED WHICH MAKES IT DIFFICULT TO SEE AT NIGHT. UPDATED 11/07/11
2011
STEERING
THERE IS A RUBBING/VIBRATION SOUND/FEEL WHEN THE STEERING WHEEL IS TURNED EITHER LEFT OR RIGHT MOST OF THE TIME. THE SOUND/FEEL IS MORE PRONOUNCED AT TIMES THAN OTHER TIMES AND THERE WHEN MOVING OR PARKED. MY DEALER HAS ATTEMPTED TO FIX THE PROBLEM WITHOUT SUCCESS. GM SAYS (VERBAL ONLY) THEY KNOW OF NO FIX BUT THEIR ENGINEERS ARE WORKING TO FIND A FIX. THIS (NO FIX BUT WORKING ON IT) HAS BEEN GOING ON NOW FOR NEARLY 30 DAYS. SINCE THE ISSUE IS RELATED TO THE STEERING I AM CONCERNED THAT MY ABILITY TO CONTROL THE CAR MAY BE LOST AT SOME POINT. MY LAST COMMUNICATION WITH GM WAS AUG 31, 2011. THIS HAS BEEN REPORTED TO THE BBB IAW GM PROCEDURES.
