I'M A FAITHFUL CUSTOMER OF S&J SINCE CHILDHOOD AND MY MOTHER PURCHASED HER VEHICLES THERE. UP TO THIS POINT I THOUGHT I COULD TRUST YOUR SERVICE DEPARTMENT TO DO HONEST WORK ON MY 2006 CHEVY IMPALA. INDEED THIS DID NOT HAPPEN! MY VEHICLE HAS RETURNED ABOUT 8 TIMES FOR SAME OR SIMILAR PROBLEM. FERNADO IS A GREAT CUSTOMER ATTENDANT, BUT HE DOES NOT WORK ON MY CAR, SO WHAT I FEEL IS NOT DIRECTED TOWARDS HIM. HERE IS A LIST OF CHAIN OF EVENTS THAT I HAVE INQUIRED SINCE OWNERSHIP OF MY "NEW-USED" CHEVY IN FEB. 2007. I HAVE A NEW CHEVY IMPALA. WITHIN A YEAR OF OWNERSHIP, THE CAR HAS BEEN TO THE DEALER 8 TIMES FOR MAJOR REPAIRS (NONE DUE TO MY OWN FAULT)! *TR
2006
POWER TRAIN:AUTOMATIC TRANSMISSION
GM 2006 IMPALA TRANSMISSION FAILURE. UPON INITIAL OPERATION TRANSAXLE SHUDDERS, STUTTERS, AND STALLS UPON ACCELERATION DEMAND. FAILURE CREATES AN UNANTICIPATED AND WARNING-LESS SLOW-DOWN OF MY VEHICLE DIRECTLY IN FRONT OF OTHER ACCELERATING VEHICLES. A SAFETY HAZARD RESULTS FROM POSSIBLE REAR-ENDING BY FOLLOWING MOTORISTS THAT HAVE TO BE UNAWARE THE CAR IN FRONT OF THEM HAS STUTTERED AND SLOWED DOWN. IT ALSO IS A PROBLEM FOR DRIVERS AS THEY CANNOT ACCELERATE OR PASS OTHER CARS, AND CANNOT SAFELY OR CONFIDENTLY EVADE ROAD OBJECTS/DEBRIS/POTHOLES. A REVIEW OF THIS TRANSAXLE PROBLEM INDICATES MANY GM MOTORISTS SHARE THE SAME PROBLEMS AND VOICE THE SAME CONCERNS. *TR