TL*THE CONTACT OWNS A 2007 BUICK LUCERNE. WHILE DRIVING 45 MPH HE REAR ENDED ANOTHER VEHICLE AND THE FRONT AIR BAGS DID NOT DEPLOY. THERE WAS DAMAGE TO THE FRONT MIDDLE PART OF THE BUMPER. THE VEHICLE WAS TOWED. THE DRIVER SUFFERED A BROKEN STERNUM AND THE PASSENGER SUSTAINED BRUISED RIBS AND A SPRAINED HAND. AS OF AUGUST 8, 2007, THE DEALER HAS NOT REPAIRED THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 7,000. UPDATED 02-11-08 *BF
2008
VISIBILITY
THIS COMPLAINT IS AN EXACT COPY OF ANOTHER ONE BECAUSE WE EXPERIENCE THE EXACT SAME ISSUE. DURING FREEZING RAIN OR SNOW CONDITIONS THERE IS A BUILD-UP OF ICE AT THE BASE OF THE WINDSHIELD BELOW THE POINT OF THE DEFROSTERS. HEAT FROM THE DEFROSTER SYSTEM CANNOT REACH THE AREA OF BUILD-UP CAUSING THE WIPERS TO CONSTANTLY PASS OVER THE ICE AND BECOME CLOGGED WITH ICE WHICH IS THEN DRAGGED ACROSS THE WINDSHIELD CAUSING POOR VISIBILITY AND A POTENTIAL DRIVING HAZARD. IN JUST A FEW MILES OF DRIVING IT WAS NECESSARY TO PULL OVER AND SCRAPE THE WINDSHIELD AND CLEAR THE ICE FROM THE WIPERS IN ORDER TO HAVE ADEQUATE VISIBILITY. THIS IS A POTENTIAL SAFETY CONDITION DUE TO THE LIMITING OF VISIBILITY AND THE REPEATED STOPS TO CLEAR THE ICE. *TR