OUR FAMILY OWNS A 2001 XC70 THAT WE BOUGHT SECOND HAND. THANKFULLY, I PURCHASED AN EXTENDED WARRANTY. WE DID RECEIVE THE DEC 2005 SOFTWARE UPGRADE WHICH APPEARED ODD, BUT WE COMPLIED. SINCE THEN THE CAR ACTUALLY STARTED TO RUN MORE POORLY. WE BROUGHT THE CAR TO THE LOCAL DEALERSHIP IN ANN ARBOR SEVERAL TIMES. AFTER I SPOKE TO THE SERVICE MANAGER AND SUGGESTED THAT I HAD READ ABOUT THE ETM FAILURE AND WAS CONCERNED, I WAS TOLD THAT THEY WOULD FIX IT UNDER WARRANTY. DEALERSHIP WAS VERY COURTEOUS, BUT I SUSPECT THAT THEIR HANDS ARE TIED AS ONE OF THE SERVICE MANAGERS TOLD ME THAT VOLVO WARRANTY REQUIRED THEM TO DO THE SOFTWARE UPGRADE, THEN THE CLEANING AND THEN THEY COULD REPLACE THE ETM. MY CONCERN IS THAT THE NEW ETM WILL FAIL AGAIN AND POSE A DANGER TO MY FAMILY. MY WIFE USES THE VOLVO TO TRANSPORT OUR THREE CHILDREN IN. I FIND IT OUTRAGEOUS THAT IF IT IS TRUE THAT VOLVO INTENTIONAL MISLEAD THE PUBLIC ABOUT THIS SAFETY DEFECT GIVEN THAT I DID NOT HAVE A PROBLEM PAYING PREMIUM DOLLAR FOR OUR FIRST VOLVO BECAUSE OF ITS REPUTATION AND ADVERTISING REGARDING ITS EXEMPLARY SAFETY RECORD. I WOULD BE WILLING TO HELP YOUR AGENCY INVESTIGATE THIS PROBLEM IF YOU NEED ME. *JB
